Specialist, Person Directed Supports (Human Services)

Want to work for a company that….

• Welcomes both entry level and experienced individuals.
• Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff.
• Commits to an open-door policy so that problems are heard and addressed in a timely fashion.
• Recognizes you for your hard work and success and allows for peer-to-peer recognition.
• Creates opportunities for you to grow your income and knowledge through programs like UCP’s Career Pathfinder.
• Rewards you for referring your friends and family to join our team, how’s an extra $1,000 sound?
• Provides you with a comprehensive paid orientation to equip you for success.
• Provides a variety of schedule options to fit your lifestyle.
• Recognizes, embraces, and values everyone’s unique diversity.

• Pay Rate: Negotiable, based on experience
• Position Status: Full-time
• Schedule: 37.5 hours per week, Monday-Friday 8:00 AM - 4:00 PM
• Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more!
• Same day pay available with Tapcheck!
• As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven!

• Establish and sustain a productive relationship with parents and guardians of Agency with Choice participants, and the designated Managing Employer and Support Service Professional(s) of each Agency with Choice participant.
• Establish and sustain productive working relationships with all local and state agencies.
• Conduct annual visits with each Managing Employer to support the Managing Employer, review satisfaction and compliance with Agency with Choice (performance reviews, updating of emergency back-up form, updating staff roles, updating HMA, completion of all required paperwork).
• Attend all ISP meetings and document information into Matrix.
• Update daily activity logs, task sheets, and transportation logs, as necessary, with specific participant outcomes; including the distribution of required forms to Managing Employers and Support Service Professionals.
• Provide re-education training and on-going training for Managing Employers and Support Service Professionals.
• Manage and audit all time submitted (review for accuracy, audit for over utilization and overtime, communicate with Managing Employer if over utilization occurs, review service documentation corresponding to time sheets). Manage overtime ensuring follow-up with Managing Employer regarding any concerns (i.e. issue notice memos).
• Manage and record (i.e. Matrix activity notes) all on-going communications (i.e. e-mails and telephone calls) to and from Managing Employers, Support Service Professionals, and other staff members regarding services, complaints, questions, and/or concerns.

Minimum requirements as a Specialist:

• 6 months to 2 years of previous job-related experience expected
• High school diploma or General Education Development (GED) certificate required
• A valid driver’s license and 6 months driving experience
• Access to a vehicle with valid insurance, registration, and inspection
• Knowledge specific to the needs of individuals with intellectual and developmental disabilities and/or autism
• Ability to communicate, read, write, and understand the English language

Preferred, but not required:

• Associate’s degree or technical certification within a related area preferred
• 2 to 5 years of previous job-related experience preferred
• Knowledge of applicable compliance regulations (i.e., Chapter 51, 2380, 6400)