What are the responsibilities and job description for the Radiology-Clinical Administrative Assistant position at UCLA?
Department Summary
Aspiring to be a community of faculty, staff, students and patients, where a sense of belonging and respect is felt by all, is a culture that’s deeply ingrained into our daily actions. And encouraging an environment of engagement and productive dialogue helps to foster our core values of compassion, tolerance, and mutual respect.
Position Summary
The UCLA School of Dentistry seeks an organized, reliable and resourceful person to serve as the Oral Radiology Clinic Administrative Assistant. The incumbent supports the clinic by providing efficient patient relations, appointment scheduling, insurance coordination, and front office administrative support. This role ensures accurate patient registration and records management, verifies insurance eligibility and benefits, and serves as a point of contact for patients by answering phones and assisting walk‑in visitors in accordance with established clinic policies and procedures.
Salary & Compensation
8:00 a.m. to 5:00 p.m.
Union/Policy Covered
CX-Clerical & Allied Services
Complete Position Description
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Blank Assistant 2 (41234138)
Aspiring to be a community of faculty, staff, students and patients, where a sense of belonging and respect is felt by all, is a culture that’s deeply ingrained into our daily actions. And encouraging an environment of engagement and productive dialogue helps to foster our core values of compassion, tolerance, and mutual respect.
Position Summary
The UCLA School of Dentistry seeks an organized, reliable and resourceful person to serve as the Oral Radiology Clinic Administrative Assistant. The incumbent supports the clinic by providing efficient patient relations, appointment scheduling, insurance coordination, and front office administrative support. This role ensures accurate patient registration and records management, verifies insurance eligibility and benefits, and serves as a point of contact for patients by answering phones and assisting walk‑in visitors in accordance with established clinic policies and procedures.
Salary & Compensation
- UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
- Experience working in a dental or medical office. (Required)
- Working knowledge of current dental terminology, materials, equipment and procedures related to dentistry so as to respond to student, patient and faculty requests. (Required)
- Spanish verbal and written skills to communicate with patients and translate for residents, faculty and staff. (Preferred)
- Ability to work independently, organize workload, prioritize tasks, follow through on assignments, and perform effectively in a fast‑paced environment with frequent interruptions. (Required)
- Demonstrate reliability, including punctuality, consistent work schedule, excellent attendance, and adherence to professional business attire standards. (Required)
- Strong interpersonal skills to interact respectfully and effectively with staff, faculty, students, patients, and other departments, including individuals from diverse cultural backgrounds and patients who are young, elderly, traumatized, or disabled. (Required)
- Demonstrate professionalism and discretion, including knowledge of HIPAA regulations and the ability to maintain strict confidentiality of sensitive patient, faculty, resident, student, and staff information. (Required)
- Effective communication skills, including speaking clearly, distinctly, and courteously. (Required)
- Demonstrate organizational skills to enforce clinic policies by following established procedures and maintaining accurate patient information related to appointments, billing, and reports. (Required)
- Demonstrate ability to handle multiple demands, fluctuating workloads, and frequent interruptions while maintaining a professional demeanor. (Required)
- Basic math skills with demonstrated ability to screen patient accounts, process payments, perform cashiering duties, and identify potential billing discrepancies. (Required)
- Demonstrate knowledge of and experience with dental front office procedures and computerized dental and medical billing systems. (Preferred)
- Demonstrate knowledge of insurance processing, including dental benefits for oral radiology procedures and claims submission for carriers such as Denti‑Cal, Medi‑Cal, Medicare, and Delta Dental. (Preferred)
- Spanish verbal skills to communicate effectively with patients and assist with clinic operations as needed. (Preferred)
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
- Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
- TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.
- COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.
- CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".
8:00 a.m. to 5:00 p.m.
Union/Policy Covered
CX-Clerical & Allied Services
Complete Position Description
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Blank Assistant 2 (41234138)
Salary : $26 - $37