Director of Revenue Cycle Continuous Improvement

Description

Lead enterprise-wide transformation efforts that improve

revenue cycle performance, operational efficiency, and financial outcomes. As

the Director of Revenue Cycle Continuous Improvement, you will oversee a

portfolio of cross-functional initiatives focused on reducing preventable

denials, addressing revenue leakage, improving clean claim performance, and

accelerating the adoption of automation and leading practices. You will lead

multidisciplinary program management, analytics, training, and change management

functions while partnering with leaders across the revenue cycle and the

broader organization.

In this role, you will:

Lead enterprise revenue cycle improvement

initiatives across Patient Access, Revenue Integrity, Coding, Clinical

Documentation Improvement, charge capture, billing, and collections. Identify and address the root causes of

preventable denials, revenue leakage, and operational inefficiencies while

implementing corrective actions that improve clean claim performance, cash

acceleration, cost to collect, and productivity. Lead program and portfolio management activities

by establishing governance, priorities, execution plans, performance tracking,

reporting, and accountability frameworks aligned with organizational goals. Evaluate and implement automation, technology,

vendor solutions, and innovative practices that improve revenue cycle accuracy,

efficiency, and scalability. Oversee the development of dashboards, reports,

predictive analytics, and actionable insights that support consistent

measurement and data-driven decision-making. Lead change management and standardized training

programs that strengthen workforce capability, technology adoption, operational

consistency, and sustained performance improvement. Partner with clinical, operational, IT, Finance,

Decision Support, and revenue cycle leaders to coordinate system-wide

improvements, resolve complex issues, and support regulatory and payer

requirements. Recruit, develop, and lead a multidisciplinary

team that includes program management, training, change management, and data

analytics resources while fostering accountability, collaboration, innovation,

and continuous learning.

Salary Range:

$116,300 to $264,600 annually

Qualifications

Required

Bachelor’s degree in healthcare administration,

business, or a related field. 8 or more years of experience in hospital-based

revenue cycle operations, performance improvement, or healthcare consulting. 3 or more years of experience leading projects

that implement automation or technological enhancements within hospital or

health system revenue cycle programs. Strong knowledge of end-to-end healthcare

revenue cycle operations, payer requirements, reimbursement methodologies,

policies, and their organizational impact. Proven experience leading cross-functional

transformation initiatives and complex project portfolios that produce

measurable financial or operational improvements. Strong project and portfolio management skills,

including the ability to establish governance, manage competing priorities,

meet deadlines, and delegate assignments effectively. Strong knowledge of healthcare metrics,

analytics, data synthesis, dashboards, predictive analytics, and key

performance indicators. Demonstrated knowledge of continuous improvement

methodologies, including Lean and Six Sigma principles, and familiarity with

electronic health record systems such as Epic. Demonstrated leadership, critical-thinking,

problem-solving, and communication skills with the ability to build

collaborative teams, establish operational and financial targets, and convey

complex revenue cycle information clearly.

Preferred

Master’s degree in healthcare administration,

public health, business, or a related field is preferred. HFMA certification is preferred. Lean Six Sigma or Project Management

Professional certification is preferred. Epic certification is preferred. $116300-264600 Annually Monday - Friday from 8:00 AM - 5:00 PM, with some weekend shifts as needed

Salary : $116,300 - $264,600