What are the responsibilities and job description for the Clinical Informatics Specialist IV position at UCLA Health System?
Description
Drive innovation at the intersection of healthcare, analytics, automation, and artificial intelligence. The Clinical Informatics Specialist IV plays a critical role in advancing UCLA Health's analytics and technology strategy by designing and delivering intelligent, workflow-driven solutions that transform clinical and operational processes. This position combines advanced expertise in data analytics, data modeling, and solution architecture with experience leveraging automation, AI-powered technologies, and agent-based systems to improve organizational performance and decision-making.
In this role, you will partner with clinical, operational, business intelligence, and enterprise analytics teams to translate complex business challenges into scalable, data-driven solutions. You will design, develop, and optimize modern analytics capabilities that leverage enterprise data platforms, automation frameworks, large language models (LLMs), retrieval-augmented generation (RAG), and enterprise technologies such as Salesforce to create meaningful operational efficiencies and actionable insights.
This is an exciting opportunity for a technically skilled and strategically minded professional who enjoys solving complex problems, driving innovation, and delivering high-impact solutions that enhance healthcare delivery and business operations.
What You'll Do Design and implement intelligent, workflow-driven solutions that improve clinical, operational, and business processes across the organization. Translate complex workflows and business requirements into scalable analytics, automation, and AI-enabled solutions. Develop and optimize data models, SQL-based analytics solutions, and scalable data assets that support reporting, operational intelligence, and decision-making. Build and operationalize automation capabilities, agent-based systems, and AI-powered solutions that enhance efficiency, productivity, and insight generation. Leverage modern analytics platforms, enterprise data ecosystems, and emerging technologies, including large language models (LLMs) and retrieval-augmented generation (RAG), to solve business challenges. Collaborate with stakeholders to identify opportunities for innovation and deliver solutions aligned with organizational goals and priorities. Partner closely with business intelligence, enterprise analytics, clinical, and operational teams to define solution strategies and drive successful implementation. Support the integration of enterprise technologies, including Salesforce and other business platforms, to improve workflow efficiency and data accessibility. Establish and promote best practices for solution design, data governance, security, scalability, and operational support. Lead end-to-end solution delivery, including requirements gathering, design, development, testing, deployment, documentation, and ongoing optimization. Monitor and evaluate solution performance, recommending enhancements that maximize business value and user adoption. Serve as a trusted advisor to stakeholders by providing technical expertise, strategic guidance, and innovative approaches to complex operational and analytical challenges. Why UCLA Health? At UCLA Health, you'll help shape the future of healthcare by leveraging advanced analytics, automation, and AI technologies to improve patient care, operational excellence, and business outcomes. Working alongside clinical, operational, and technology leaders, you'll have the opportunity to build innovative solutions that make a meaningful impact across one of the nation's most respected academic health systems.
This flexible hybrid role allows for a blend of remote and on-site work, requiring presence on-site at least 5% of the time or as needed based on operational requirements. Please note, travel to the “home office” location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding. These arrangements are periodically reviewed and may be adjusted or terminated as necessary.
Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $ 109,900 - $243,900 annually. The University anticipates offering a salary below $170,000 annually.
Qualifications
Education & Experience
Master’s in Data Science or related field
4 years of experience in a healthcare-related organization
Prior work in healthcare informatics
Technical & Platform Skills
SQL proficiency, including 2 years of demonstrated expertise/strong programming skills in MS SQL Server or Oracle platforms
Coding experience in common languages like Python
Salesforce experience or willingness to become Agentforce certified within 3 months
Apex class experience preferred
Epic Clarity Data Model certification in one or more modules (EpicCare Inpatient, Hospital Billing, Prelude ADT, Radiant, Willow, Optime) preferred, preferably in employee’s area of expertise
Epic build experience in a live environment strongly preferred
AI & Advanced Analytics
Experience with RAG systems, agentic technology, and large language models (LLMs)
Expertise in Prompt and Context Engineering
Advanced data analytics and modeling skills
Data Strategy & Business Intelligence
Extensive knowledge of data warehouse concepts, data structures, and reporting
Understanding of the usage and application of good Data Ops including metadata collection, iterative design and improvement, agile methodology, and more
Superlative analytical, problem-solving, and metadata skills
Superlative ability to translate business questions and requirements into reports, views, and BI query objects
Healthcare Domain Knowledge
Ability to understand and translate healthcare workflows
Extensive knowledge of best practices regarding reporting, workflows, policies, procedures, systems, and culture in the healthcare environment
Project Management & Execution
Experience in gathering, documenting, prioritizing, and tracking requirements
Ability to identify, document, resolve, and/or escalate issues and maintain a complete issues log
Ability to accurately and precisely estimate development time
Ability to manage multiple and competing tasks while maintaining timelines
Must recognize and evaluate problems, and refer to the appropriate channels for action
General (Soft Skills)
Communication & Collaboration
Effective written & verbal communication
Ability to deliver and communicate analytics in a healthcare setting
Strong ability to communicate with stakeholders at all levels to understand requirements, and foster good business relationships
High functioning team skills, including active listening and rapport building
Ability to work effectively as a team player with people of all backgrounds and at all levels
Ability to mentor other team members, and provide support for teammates learning about reporting or the business needs
Leadership & Professional Conduct
Strong organizational skills and customer service orientation
Customer focus / Ability to establish and maintain a high level of customer trust and confidence
Outcomes/Results-oriented
Ability to work independently with general direction
Ability to establish and achieve goals
Ability to establish and maintain a spirit of cooperation and respect, flourish in an unstructured environment, and always engage in professional and ethical conduct
Adaptable / Ability to shift focus and manage ambiguity / Demonstrated ability to manage conflicting priorities
Ability to remain calm in difficult and stressful situations
$108900-241500 Annually Monday-Friday, 8:00 am - 5:00 pm
Salary : $108,900 - $241,500