School of Dentistry Patient Biller

We are seeking a Patient Biller III to join our team and support accurate and timely processing of inpatient and outpatient claims. This role requires expertise in billing guidelines, customer service, and appeals processes, as well as strong interpersonal and technical skills. 

In this role, you will:

Accurately process inpatient and outpatient claims to third-party payers, adhering to all mandated billing guidelines.

• Ensure compliance with Timely Filing guidelines and maintain quality control for paper claims.
• Handle tracers, denials, and related correspondence, including initiating appeals and drafting appeal letters addressing coding issues.
• Utilize patient accounting systems to perform all required billing and account-related tasks.
• Provide exceptional customer service, addressing and resolving patient concerns in a professional manner.
• Manage a high volume of incoming customer service calls in a call-center environment.
• Support business office functions with general knowledge and expertise.
• Demonstrate proficiency in Microsoft Office and other programs as required by management.