GI Scheduler/Patient Service Representative - Gastroenterology, Westwood

Under the general supervision of the office manager, in this role, you will:

• Schedule and coordinate all follow-up appointments and cancellations for multiple locations.
• Schedule research visits based on study schedules based on length of treatment and nurse to patient ratio.
•  Block MD and treatment schedules in CareConnect when requested.
•  Ensure valid authorization is obtained and attached to appointment.
• Complete demographics in CareConnect,
• Coordinate referrals with other offices and handle CareConnect In-Basket and email messages. 
•  Work very closely with the Patient Communication Center, the physician liaisons and all providers  .
•  Provide back up administrative support and triage calls