What are the responsibilities and job description for the Financial Clearance Manager position at UCLA Health Careers?
Description
The Financial Clearance manager provides leadership and operational oversight for the Financial Clearance Unit, supporting insurance verification, authorization/referral management, patient advocacy, and pre-service financial clearance functions. This role ensures accurate, timely, and compliant patient access processes that support revenue cycle performance and excellent service to clinics, providers, and patients.
The position partners with leadership, clinic operations, and cross-functional teams to improve workflows, optimize system performance, monitor productivity, and drive strategic growth initiatives. The manager is responsible for staff performance, service standards, and operational outcomes across assigned teams.
Key Responsibilities
- Manage daily operations of the Financial Clearance Unit, ensuring work is completed accurately and within service level expectations.
- Oversee insurance verification, authorizations, referrals, financial counseling, and patient access workflows.
- Lead supervisors and staff by setting priorities, monitoring productivity, and supporting performance improvement.
- Review operational reports, denial trends, and revenue metrics to identify opportunities and implement corrective actions.
- Partner with clinics, scheduling teams, and business units to improve communication and service delivery.
- Support Epic/CareConnect workflows, reporting tools, system enhancements, and process optimization initiatives.
- Develop procedures, training materials, and quality standards to ensure consistent operations and compliance.
- Recruit, train, coach, and evaluate staff while promoting engagement and accountability.
- Assist with departmental budgeting, resource planning, and expense management.
- Support business development efforts by onboarding new departments and expanding service partnerships.
Salary Range: $95,400 - $208,300/Annually
Salary : $95,400 - $208,300