What are the responsibilities and job description for the Endpoint Operations - Versatilist position at UCLA Health Careers?
The Technical Service Delivery Versatilist will provide comprehensive support for networked components, workstations, and printers, ensuring seamless operations in a 24/7 environment. This role encompasses the implementation, maintenance, and optimization of networked equipment and related software while proactively addressing performance, troubleshooting, and system enhancements. Additionally, the Versatilist will participate in rotational after-hours on-call support and assist with departmental tasks as needed.
Key Responsibilities
* Provide technical support for networked systems, workstations, and printers, ensuring operational reliability and efficiency.
* Oversee the implementation, configuration, and maintenance of networked equipment and associated software.
* Conduct performance monitoring, optimization, and proactive troubleshooting to enhance system functionality.
* Ensure swift issue resolution through effective diagnostic and problem-solving techniques.
* Participate in 24/7 rotational on-call support, addressing critical technical challenges as they arise.
* Collaborate with internal teams to align technical service delivery with organizational needs.
* Perform additional tasks based on departmental requirements.
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Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $102,500 - $227,700 annually. The University anticipates offering a salary between the minimum and $125,000 annually. This is a fully on-site role
Salary : $109,900 - $243,900