Demo

Key Account Manager / Grand Rapids

UCB
Grand Rapids, MI Full Time
POSTED ON 7/9/2026
AVAILABLE BEFORE 9/9/2026

Make your mark for patients


We are looking for a Key Account Manager Sr. (KAM) in Rare Diseases who is patient-focused, exceeds sales objectives, and has worked in a complex selling environment to join us in our Rare Syndromes Epilepsy US team, based in Grand Rapids, MI.


About the role

You will keep the marketing & sales objectives and key performance indicators at the forefront for customer segments in the assigned territory. Act decisively and responsively by prioritizing budget allocation to meet territory objectives. As well as effectively implementing marketing initiatives to achieve sales goals.


Who you’ll work with?

Effectively collaborate with cross-functional partners (medical, reimbursement support, managed market team, and specialty pharmacy, and others) to communicate customer needs help build and deliver appropriate solutions to meet those needs. Partner with advocacy groups to support patient education and disease state awareness in the local community.


What you’ll do

  • Exceed sales objectives by implementing marketing initiatives by developing and implementing business plans
  • Maximize impact by leveraging all available data sets and stakeholder input
  • Seek qualified leads and effectively profile new accounts, refine call planning/routing to optimize schedules
  • Working knowledge of the local managed care reimbursement
  • Emphasizes accountability and the highest standard of ethical conduct.


Interested? For this role, we’re looking for the following education, experience, and skills

Minimum qualifications

  • Bachelor's degree BA/BS
  • 7 years of Biotechnology/Biopharmaceutical sales experience
  • 4-6 years years of rare/orphan drug experience
  • Proven, documented track record of delivering consistent sales results
  • Experience calling on customers at a variety of call points (i.e., academic centers, community-based hospitals and private practice offices) both in person and virtual

Preferred Qualifications:

  • Promoting products specific to CNS/neuroscience, including epilepsy
  • New product launch experience
  • Specialty pharmacy/REMS experience

This positions reasonably anticipated base salary range is $150,000 - $210,000 per year. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range.


Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!


About us

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.


Why work with us?

At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.


At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.


UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.



Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Salary : $150,000 - $210,000

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