(RN) Perinatal Clinical Ops Coord/RN Supervisor - 141638

UC San Diego Health is proud to be a four-time Magnet-designated organization and has now earned Magnet with Distinction from the American Nurses Credentialing Center (ANCC). Magnet is the gold standard for nursing excellence, achieved by only about 10% of hospitals worldwide. Magnet with Distinction is awarded to the highest-performing Magnet organizations, with only a select few earning this prestigious honor. This recognition reflects our commitment to transformational leadership, professional nursing excellence, innovation, exceptional patient outcomes, and an empowering practice environment where nurses thrive.

The Perinatal Clinical Operations Coordinator provides essential 24/7 on-site leadership combining clinical operations management with administrative support functions for our perinatal service line. This role oversees daily operations and coordinates patient flow processes from triage to discharge for birthing patients, newborns, and neonates at our two distinct birthing centers. Our La Jolla campus at Jacobs Medical Center includes a level III regional NICU, labor & delivery unit, high-risk antepartum unit, birth center, and a postpartum unit. Our Hillcrest campus includes a level II community NICU and a labor, delivery, recovery, and postpartum (LDRP) unit. Our growing Women and Infants service line currently manages over 5,000 deliveries per year with quality metrics reflecting the highest standards of care and evidence-based practices.

This position is designed to enhance operational efficiency, patient safety, and experience through both real-time clinical leadership and administrative support to the perinatal leadership team.

ESSENTIAL FUNCTIONS

Clinical Operations:

• Dynamic Resource Allocation: Real-time deployment of nursing staff across 134 beds (66 OB 68 NICU) based on fluctuating census and acuity, ensuring appropriate nurse-to-patient ratios for both stable and critical patients.
• Clinical Crisis Response: Immediate response to obstetric and neonatal emergencies, neonatal resuscitations, and coordinating multidisciplinary teams.
• Bi-Campus Coordination: Facilitate patient transfers, float staff between campuses, and ensure equitable resource distribution across both facilities.
• Patient Flow Management: Oversee admissions, transfers, and discharges to optimize bed utilization while maintaining quality and safety standards.
• Physician Partnership: Serve as primary nursing liaison for on-call physicians, addressing concerns, facilitating communication, and ensuring seamless care delivery.
• Staff Support & Retention: Provide real-time mentoring, conflict resolution, and support to approximately 80 staff members per shift working in high-stress, high-acuity environments.
• Quality & Safety Surveillance: Monitor patient safety indicators, identify near-misses, and implement immediate corrective actions.

Administrative Support Functions (as directed):

• Scheduling Support: Assist with staff schedule maintenance, shift adjustments, and coordination of coverage gaps in collaboration with unit leadership.
• Timekeeping & Payroll: Support accurate timekeeping processes, verify staff hours, manage time-off requests, and assist with payroll-related documentation.
• Staffing Analysis: Compile and distribute transparent patient flow metrics, census numbers, staffing reports, and productivity data to support operational decision-making.
• Resource Management: Contribute to utilization of supplies and resources in a cost-effective manner that supports delivery of care.
• Quality Projects: Assist unit-based leadership team with quality improvement projects, data analysis, and reporting initiatives.
• Communication & Documentation: Communicate professionally verbally and in writing; maintain accurate operational records and reports.
• Problem Resolution: Identify issues, develop action plans, and collaborate with nursing, physicians, and other departments to resolve operational challenges.

• Bachelors degree in Nursing.

• Registered Nurse (RN) issued by the state of California.

• BART or BLS at time of hire with commitment to get ART within six (6) months of hire date.

• Current advanced NRP certification.

• Certificate of course completion of intermediate or advanced fetal monitoring from AWHONN.

• Two (2 ) or more years of recent perinatal nursing experience (L&D, Mother-Baby, or NICU).

• Advanced knowledge of high-risk obstetrical care or neonatal critical care.

• Demonstrated leadership experience in acute care settings.

• Strong crisis management and rapid decision-making capabilities.

• Strong critical thinking and problem-solving skills to manage multiple levels of information and responsibilities, and to quickly assess complex problems to develop potential solutions.

• Must have excellent skills to communicate and influence effectively with all levels of staff, physicians, patients and external constituents, both verbally and in writing.

• Masters degree in Nursing, Business, or Healthcare Administration.
• Clinical area certification (i.e. RNC, RN- NIC) or Nursing Administration Certification.
• Advanced NRP and/or AWHONN Advanced Fetal Monitoring Certification.
• Two (2 ) or more years of nursing leadership or Charge RN experience.
• Experience with Epic and Epic Stork.
• Experience with payroll systems, scheduling software, and workforce management tools.
• Previous experience at UCSD Health inpatient perinatal units.

• This position integrates clinical operations leadership with administrative support functions, requiring flexibility between hands-on clinical coordination and administrative work.
• This position will be rotating between day shift and night shift.
• This position is eligible for shift differentials and may require occasional on-call.
• Weekend and holiday shifts required.
• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.