What are the responsibilities and job description for the Interventional Radiology Clinic Scheduler - 141969 position at UC San Diego?
UCSD Layoff from Career Appointment: Apply by 10/27/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.
Under general supervision of the Interventional Radiology Procedure Supervisor, the incumbent is responsible for providing comprehensive scheduling, registration, customer service, and administrative support for Interventional Radiology clinic visits and procedures at UC San Diego Hillcrest, Jacobs Medical Center, and other ancillary locations as needed. The incumbent schedules clinic appointments and interventional procedures for multiple physicians and advanced practice providers, coordinates patient scheduling activities across multiple service lines, and ensures compliance with established scheduling protocols. Responsibilities include managing scheduling templates and utilizing Epic, including the Optime and Radiant modules, to schedule, update, and document patient appointments and procedures. Provides exceptional customer service to patients, physicians, advanced practice providers, nurses, clinic staff, and internal and external contacts. Operates a multiline telephone system, responds to incoming calls, screens patients by telephone, and communicates scheduling and medical information appropriately to patients and clinical staff. Completes registration for new and established patients, including obtaining and verifying demographic, financial, and insurance information. Verifies insurance eligibility and benefits, ensures required referrals and authorizations are obtained when applicable, and advises patients of applicable deposit requirements in accordance with UC San Diego Medical Group Financial Policy. Serves as a liaison between patients, clinical teams, referring providers, financial clearance, and other departments to support timely patient access and procedural scheduling. Duties may also include obtaining outside medical records, scanning records, data entry, template management, and other related administrative functions as assigned. The incumbent must maintain a high level of accuracy
MINIMUM QUALIFICATIONS- Three (3) years of related experience with scheduling Interventional Radiology procedures, scheduling for other procedural or surgical service, or coordinating Radiology exams/procedures through a multi-specialty service (e.g. Oncology or Surgery); or an equivalent combination of education and experience.
- Knowledge of third-party payors including federal, state and private health plans.
- Proven ability to handle multi-line incoming customer calls, scheduleappointments, and perform online registration.
- Experience in scheduling IR procedures and clinic consultations.
- Must understand Medical Terminology with emphasis in Interventional Radiology.
- Knowledge of Interventional procedures.
- Experience working in a large healthcare setting and must have excellent customer service skills.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
- This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.
Pay Transparency Act
Annual Full Pay Range: $60,865 - $80,304 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $29.15 - $38.46
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
Salary : $60,865 - $80,304