#138618 CHEAR Clinic Administrator - Hybrid

DESCRIPTION

The Center for Healthy Eating and Activity Research in the Department of Pediatrics conducts various behavioral-therapy studies aiming to decrease binge eating, overeating and obesity among children, adolescents, and adults. The Center also conducts community programs targeting binge eating, overeating, obesity and other eating disorders and provides clinical services to children, adolescents, and adults referred from UCSD, Rady Children's Hospital, San Diego, and other organizations.

Under the supervision of the Director and Clinical Director, the incumbent will work to support the clinical staff in the admissions department. Incumbent will check referral sources, screen incoming referrals to assess appropriateness for UCSD CHEAR services, update and manage the clinic referral pipeline, complete insurance benefit checks, schedule and check in patients in EPIC, collaborate with doctors' offices to gather medical documentation.

MINIMUM QUALIFICATIONS

• Demonstrated customer service skills with the ability to answer in-person and telephone inquiries and impart information in a courteous, friendly and professional manner. Strong service orientation.

• Demonstrated knowledge of insurance claims processing and interpreting explanation of benefits.

• Demonstrated communication skills, both verbal and written, including knowledge of proper business formats, grammar, spelling and punctuation.

• Demonstrated organizational and time management skills ability to prioritize and meet deadlines. Demonstrated ability to take responsibility for a task or assignment and see it through to completion with little or no supervision. Ability to work efficiently, keeping track of many diverse tasks and varying assignments.

• Skill to work as part of a team, carrying out any assignments. Ability to work with a variety of individuals in a pleasant and courteous manner.

• Demonstrated ability to maintain confidentiality.

• Demonstrated knowledge of medical and insurance terminology.

• Proficient keyboard skills, including typing, word processing and 10-key number pad. Skill in the use of other standard office machines. Thorough knowledge of common organization-specific and other computer application programs. Working knowledge and experience with Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, internet browser and scanning.

• Demonstrated ability to interpret contracts, policies and procedures.

• Demonstrated problem solving skills and ability to use sound judgment.

• Ability to maintain a professional demeanor during interactions with a wide variety of personalities in demanding situations. At all times, demonstrate the characteristics of professionalism in attire, attitude, conversation, behavior and attentiveness to others; uphold the UCSD Principles of Community and promote a positive and collaborative team environment.

• Must complete all required training as scheduled.

PREFERRED QUALIFICATIONS

• Demonstrated knowledge of federal HIPAA and FERPA regulations and state health insurance laws.

• Experience in EPIC.

• Experience with mental health billing.

SPECIAL CONDITIONS

• Employment is subject to a criminal background check and pre-employment physical.

• Must be able to work various hours based on business needs, such as evenings.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health Sciences is comprised of our School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, The Herbert Wertheim School of Public Health and Human Longevity Science, and our Student Health and Well-Being Department. We have long been at the forefront of translational — or "bench-to-bedside" — research, transforming patient care through discovery and innovation leading to new drugs and technologies. Translational research is carried out every day in the hundreds of clinical trials of promising new therapies offered through UC San Diego Health, and in the drive of our researchers and clinician-scientists who are committed to having a significant impact on patient care. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace