What are the responsibilities and job description for the Scheduler position at UC San Diego Health?
#120782 Scheduler
Extended Deadline: Mon 4/24/2023UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
Special Selection Applicants: Apply by 01/19/2023. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Placement within the salary range is determined by internal equity, relevant qualifications, and collective bargaining agreements (when applicable).
DESCRIPTION
Under general supervision, incumbent will be responsible and accountable for key activities associated with Department of Radiology outpatient clinical locations. This includes scheduling MRI exams and procedures, registration, processing paperwork, verifying and obtaining authorizations for all MRI outpatient and in-patient exams, assisting staff and patients, providing directions and answering a multi-line phone system. Coordinate requests and resources to optimize efficiency of testing sequence and resource utilization. Provide requesting person information as to starting time and clinical preparation. Transport patients as needed to and from the MRI department. Assist Chief Technologist in ordering and maintaining supplies.
MINIMUM QUALIFICATIONS
Graduation from high school and three years of appropriate experience; or an equivalent combination of education and experience; and skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position.
Demonstrated knowledge of health information and medical terminology.
Demonstrated experience in insurance authorization (Medi-Cal, Medi-cal TAR, Medicare, HMO).
Demonstrated experience working in a clinic front/desk reception area, with multiple phone lines and a large volume of incoming calls.
Demonstrated experience working within a clinical setting, dealing with patients and related personnel.
Demonstrated experience using patient scheduling systems, information retrieval and data entry. Knowledge of medical records management.
Proficiency in the use of database management and word processing software in a windows environment; demonstrate skills in Word, Excel, PowerPoint, internet, and email.
Demonstrated ability to maintain confidentiality and patient privacy.
Excellent interpersonal/communication skill including tact, diplomacy and flexibility dealing with diverse personalities and situations. Demonstrated experience in providing excellent customer service.
Strong organizational skills with ability to prioritize tasks. Ability to work under pressure calmly and efficiently, coping with variable workloads, and keeping track of many diverse activities, requests and directions simultaneously.
Demonstrated ability to take initiative and responsibility for assigned functions and carry tasks through to completion.
Excellent knowledge of the English language including proper spelling, grammar and punctuation.
Demonstrated active listening skills and ability to act upon patient’s concerns with a caring demeanor. Ability to accurately assess urgency of problems and act accordingly.
PREFERRED QUALIFICATIONS
- Knowledge of UCSD Medical Center and SOM policy and procedures.
SPECIAL CONDITIONS
Employment is subject to a criminal background check and pre-employment physical.
Variable work schedule.
Must be willing to work Saturdays, flexible hours, and some holidays when required.
Must be able to travel and willing to work La Jolla and Hillcrest Campus.
Pay Transparency Act
Annual Full Pay Range: $66,879 - $66,879 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $32.03 - $32.03
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health Sciences is comprised of our School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, The Herbert Wertheim School of Public Health and Human Longevity Science, and our Student Health and Well-Being Department. We have long been at the forefront of translational - or "bench-to-bedside" - research, transforming patient care through discovery and innovation leading to new drugs and technologies. Translational research is carried out every day in the hundreds of clinical trials of promising new therapies offered through UC San Diego Health, and in the drive of our researchers and clinician-scientists who are committed to having a significant impact on patient care. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
Salary : $66,879
