What are the responsibilities and job description for the Patient Access Supervisor - Cancer Services - 137727 position at UC San Diego Health?
Payroll Title
AMBUL CARE ADMSTN SUPV 1
Department
La Jolla MCC Cancer Ctr Clinic
Hiring Pay Scale
$70,000 - $115,000 / Year
Worksite
Lightwave Avenue
Appointment Type
Career
Appointment Percent
100%
Union
Uncovered
Total Openings
1
Work Schedule
Days, 8 hrs/day, Monday-Friday
#137727 Patient Access Supervisor - Cancer Services
Filing Deadline: Tue 12/30/2025
Apply Now
UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 12/18/2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.
Description
The Patient Access Supervisor acts as the liaison for administrative services and operations within the Department of Cancer Services. This role involves overseeing a high-performing team of clinical care coordinators, managing complex authorization processes, handling call center escalations, and driving process improvement initiatives.
Key responsibilities include managing the day-to-day operations, such as timekeeping, monitoring departmental performance, and optimizing staff schedules. Additionally, the role involves coordinating patient access functions and ensuring the implementation of standard procedures for front and back-end operations, as well as supervising the clinical care coordinator team by providing guidance and support.
Minimum Qualifications
Annual Full Pay Range: $71,600 - $127,400 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $34.29 - $61.02
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Apply Now
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
AMBUL CARE ADMSTN SUPV 1
Department
La Jolla MCC Cancer Ctr Clinic
Hiring Pay Scale
$70,000 - $115,000 / Year
Worksite
Lightwave Avenue
Appointment Type
Career
Appointment Percent
100%
Union
Uncovered
Total Openings
1
Work Schedule
Days, 8 hrs/day, Monday-Friday
#137727 Patient Access Supervisor - Cancer Services
Filing Deadline: Tue 12/30/2025
Apply Now
UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 12/18/2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.
Description
The Patient Access Supervisor acts as the liaison for administrative services and operations within the Department of Cancer Services. This role involves overseeing a high-performing team of clinical care coordinators, managing complex authorization processes, handling call center escalations, and driving process improvement initiatives.
Key responsibilities include managing the day-to-day operations, such as timekeeping, monitoring departmental performance, and optimizing staff schedules. Additionally, the role involves coordinating patient access functions and ensuring the implementation of standard procedures for front and back-end operations, as well as supervising the clinical care coordinator team by providing guidance and support.
Minimum Qualifications
- Four (4) years of related experience, education/training, OR a Bachelor's Degree in business, healthcare administration, or related area.
- Minimum of three (3) years of recent relevant experience. Supervisory experience preferred.
- Experience and proven success in skills to supervise support staff in clinic/center administration, and effectively manage multiple priorities in a fast-paced, dynamic environment.
- Knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirements.
- Basic knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to provide input to decision-making on human resources matters.
- Detail-oriented, with the ability to apply analytical and critical thinking skills to quickly analyze problems, determine the appropriate level of intervention, and apply effective solutions.
- Solid interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies.
- Exceptional skills in written and verbal communications, with the ability to convey complex administrative, clinical, and technical information in a clear and concise manner, and to produce a variety of reports and analyses.
- Knowledge of business software and specialized applications, and data management systems used in clinic/center operations.
- Lean Six Sigma skills.
- Cancer service experience or equivalent service line experience.
- In-depth knowledge of insurance authorization and verification process.
- Proven scheduling experience.
- Exceptional patient experience and service recovery skills.
- Experience working with a multidisciplinary team including administrators, APPs, surgeons and nurses.
- Advanced EPIC experience.
- Ability to multitask in a busy practice environment and ensure deadlines are met effectively.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and a pre-employment physical.
Annual Full Pay Range: $71,600 - $127,400 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $34.29 - $61.02
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Apply Now
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- Abusive Conduct in the Workplace
Salary : $70,000 - $115,000