Updated: Apr 19, 2023
Location: Anaheim
Job Type:
Department: Enterprise Qlty Assur&Training
UC Title: CLIN APPL TRAINER 3
Position Number: 40971260
Reports to: Clinical App Training Mgr 1
Working Title: Clinical Application Trainer 3
Cost Center: Enterprise Qlty Assur&Training (428562)
Bargaining Unit: No Bargaining Unit
FLSA: Exempt
Date Created: 2/23/2023
Job Code: 006774
Hours: 40
Shift: Not Applicable
FTE: 1
Position Summary:
The incumbent is responsible for planning, coordinating and conducting/facilitating education for Revenue Cycle applications, software programs and online documentation processes. Assists and supports Cadence, HIM and Grand Central sustaining workflows. Assists in the development and delivery of training electronically, in classroom, small groups, and one-on-one. Serves as a resource to staff in handling, troubleshooting and identifying underlying issues and makes recommendations for resolution. Serves as a UC Irvine system-wide training resource. Required to have successfully completed the EPIC Certification Training program.
Total Compensation
In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our:
Compensation practices (https://www.hr.uci.edu/partnership/totalrewards/compensation.php) and
Benefits (https://careersucirvine.ttcportals.com/pages/benefits).
Salary Range:
Annual Rate Minimum $87,200.00 Midpoint $125,400.00 Maximum $163,600.00
Core Organizational Functions:
ACCOUNTABILITY: Responsible for the achievements and success of UC Irvine Health. Follows through and meets commitments; accountable for own actions and supportive of colleagues; presents self in appearance and actions in a manner that conveys professionalism and pride in area of responsibility; projects a positive presence and ensures that work related or personal frustrations are kept separate from patient care and professional activities; takes responsibility for problems and solutions; follows existing policies and procedures.
RESPECT: Foster an environment of mutual respect and trust among ourselves and with all whom we serve. Is always compassionate and empathetic for both patients and team members; makes eye contact, smiles and or greets every individual using the individual’s name, if known; treats all guests and co-workers with the utmost respect, dignity, courtesy and respects their confidentiality; arrives to meetings on time; keeps personal conversations with other employees offstage, out of earshot of patients and visitors.
INTEGRITY: Tells the truth and strives to earn the trust of those around us. Takes pride in their work, being honest and accountable in their words and actions; meets or exceeds department defined service expectations; makes the right decision in the best interest of UC Irvine Health.
INNOVATION: Seeks ideas and approaches that can change the way the world discovers, teaches and heals. Approaches work creatively and continuously looks for new and flexible ways to solve problems; encourages and implements ideas to improve safety, customer service and operational performance; works to create efficient and effective systems so that time is not spent repeating and fixing problems; initiates and supports change.
SERVICE: Collaborates to effectively and compassionately serve our patients, each other and the community. Anticipates customer’s needs; maintains a calm, quiet, healing environment; accepts assignments graciously and carries out duties with pride; recognizes that every individual has an area of expertise and his/her contribution is valuable; keeps patients, families, customers and team members informed about time, thanks the person for waiting, and apologizes for delays.
EXCELLENCE: Committed to achieving the highest level of excellence in patient care, discovery and education. Demonstrates pride; practices humility; embraces greatness; encourages and praises others for work well done; learns to grow developing self and others personally and professionally; is accurate and strives for excellence; creates a positive and productive work climate.
Required Qualifications:
Ability to establish and maintain effective working relationships across the Health System
Ability to maintain a work pace appropriate to the workload
Must demonstrate customer service skills appropriate to the job
Excellent written and verbal communication skills in English
Proficiency in Microsoft Office suite
Bachelor's Degree in Healthcare, Computer Science or related field, or equivalent combination of education and experience
Proficient in Commercial, Medicare and Medi-Cal billing and claims processing with sound knowledge of respective rules, regulations and compliance guidelines
Epic Analyst Certification (HIM, Cadence or GrandCentral)
Minimum of 3 years of experience in training large audiences
Demonstrated experience organizing, developing and delivering application training
Epic training environment build experience
Proficient knowledge of Commercial, Medicare and Medi-Cal insurances
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Strong leadership and interpersonal skills
Knowledge of CPT, HCPCS and ICD-10 coding, authorization requirements and related documentation
Ability to analyze and resolve complex problems
Preferred Qualifications:
Knowledge of University and Medical Center organizations, policies, procedures and forms
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
Background Check and Live Scan
Legal Right to Work in the United States
Vaccination Policies
Smoking and Tobacco Policy
Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php
Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI’s Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.
