What are the responsibilities and job description for the Tech Engineer - ServiceNow position at UBS?
Job Details
Your role
Are you passionate about Service Management and Platform? Do you want to do contribution to the development and evolution of the strategic Platform? Are you motivated to work in a complex, global environment where ideas are valued, and effort is appreciated?
We are looking for a ServiceNow Developer to join our team and help us to:
develop and handle ITSM Products and Other Core Modules of the platform like SecOps and IRM in ServiceNow of UBS
work as L3 and perform development in ServiceNow Platform with Agile methodology
providing solutions and performing development for different ServiceNow Platform Applications with ensuring that technical solutions and development adheres to defined elite standards to improve the customer experience and minimize impact on the support teams
identify solutions for identified issues during development via open-source community, liaising with vendor, and collaborating with engineers
develop using best practices and standards; write code with performance in mind and drive automation wherever possible
propose alternative solutions to a problem whilst working collaboratively with other team members
design and develop solutions with self-service in mind
Your team
You will join the Service Management Technology and Platform crew in Technology Inventories Data & Reporting Services alongside 400 colleagues globally. TIDRS offers a best-in-class and cost-effective Service Management Technology, IT Asset Management, and Data Platform Service for our global bank. Service Management Technology and Platform is responsible for delivery of Service Management requirements for all platform-based capabilities and delivery of consistent and high-quality solution engineering services according to organizational needs. Your role will be in our Raleigh, NC. Office.
Your expertise
ideally 5 years of relevant ServiceNow Development experience
in-depth understanding of the ITIL framework and experience Enterprise Operational Tools/Processes (Incident management Problem, Change management, Knowledge management etc)
ITOM/ITAM application experience, (CMDB, Hardware Asset management and Software Asset Management)
experience working with Business Rules, Client Scripts, UI pages, UI Actions, Script Includes, ACL, UI Script, and other major components of ServiceNow Development, which also includes development of Scoped Application in ServiceNow Platform
proficient in Java script and hands on technical expertise in ServiceNow Integration with 3rd Party applications and experience of Test-Driven development with knowledge of ServiceNow Automated Testing Framework
strong technical background in building scalable, complex solutions in Service-Now
experience in building effective relationship with both product and outsourcing vendors and has ability to convey complex technical information both to engineers and tech leads as well as non-technical customers and can articulate a business case to influence and drive strategy
fluent in written and spoken English and able to work effectively in a global environment
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Are you passionate about Service Management and Platform? Do you want to do contribution to the development and evolution of the strategic Platform? Are you motivated to work in a complex, global environment where ideas are valued, and effort is appreciated?
We are looking for a ServiceNow Developer to join our team and help us to:
develop and handle ITSM Products and Other Core Modules of the platform like SecOps and IRM in ServiceNow of UBS
work as L3 and perform development in ServiceNow Platform with Agile methodology
providing solutions and performing development for different ServiceNow Platform Applications with ensuring that technical solutions and development adheres to defined elite standards to improve the customer experience and minimize impact on the support teams
identify solutions for identified issues during development via open-source community, liaising with vendor, and collaborating with engineers
develop using best practices and standards; write code with performance in mind and drive automation wherever possible
propose alternative solutions to a problem whilst working collaboratively with other team members
design and develop solutions with self-service in mind
Your team
You will join the Service Management Technology and Platform crew in Technology Inventories Data & Reporting Services alongside 400 colleagues globally. TIDRS offers a best-in-class and cost-effective Service Management Technology, IT Asset Management, and Data Platform Service for our global bank. Service Management Technology and Platform is responsible for delivery of Service Management requirements for all platform-based capabilities and delivery of consistent and high-quality solution engineering services according to organizational needs. Your role will be in our Raleigh, NC. Office.
Your expertise
ideally 5 years of relevant ServiceNow Development experience
in-depth understanding of the ITIL framework and experience Enterprise Operational Tools/Processes (Incident management Problem, Change management, Knowledge management etc)
ITOM/ITAM application experience, (CMDB, Hardware Asset management and Software Asset Management)
experience working with Business Rules, Client Scripts, UI pages, UI Actions, Script Includes, ACL, UI Script, and other major components of ServiceNow Development, which also includes development of Scoped Application in ServiceNow Platform
proficient in Java script and hands on technical expertise in ServiceNow Integration with 3rd Party applications and experience of Test-Driven development with knowledge of ServiceNow Automated Testing Framework
strong technical background in building scalable, complex solutions in Service-Now
experience in building effective relationship with both product and outsourcing vendors and has ability to convey complex technical information both to engineers and tech leads as well as non-technical customers and can articulate a business case to influence and drive strategy
fluent in written and spoken English and able to work effectively in a global environment
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.