What are the responsibilities and job description for the Cell Phone Technician (Mobile) position at uBreakiFix?
This is a remote technician role, traveling to scheduled customer appointments in a company-provided repair van equipped with the tools and parts you need. This role is ideal for someone who is dependable, comfortable working independently, and motivated by hands-on repair work, route efficiency, and strong time management. Paid training included.
Performance incentivizations can add $500-$2000 monthly on top of hourly pay.
Duties
- Travel to scheduled customer appointments in a company-provided repair van
- Complete mobile phone repairs and diagnostics in the field
- Manage route timing and daily workload efficiently
- Maintain accurate work orders, parts scans, and repair documentation
- Communicate professionally with customers and management
- Maintain van, tools, inventory, and work area
- Follow repair, safety, and operational procedures
- Support in-store operations when needed
Qualifications
- Dependable and self-motivated
- Comfortable working independently in the field
- Coachable and willing to learn
- Strong problem-solving and decision-making skills
- Organized with good time management
- Professional with customers and teammates
- Detail-oriented with strong follow-through
- Adaptable to changing routes and workload
- Accountable for tools, parts, vehicles, and documentation
- Team-focused and willing to support store operations when needed
- Comfortable driving for extended periods
- Safe, responsible driving habits
- Phone repair experience recommended but not required
- Professional driving / logistics experience recommended but not required
Why choose us?
Our franchise team is the largest ownership group in the national uBreakiFix network and continues to expand rapidly. We are looking for dedicated individuals we can invest in for the long term, not just temporary hires.
Our management team is committed to providing the training, resources, and support needed to build your professional skills and create a clear path for growth and development. Whether you are looking to advance your career or contribute long term as part of a growing team, we want to provide opportunities that match your goals.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to pass a drug test and background screening? (Please note, this drug test is not for employment authorization, but for insurance certification. Since insurance is federally regulated, THC presence and felony history will fail the screening)
Work Location: In person
Benefits:
Job Training, Employee DiscountsSalary : $20