Cell Phone Repair Technician (Experience Required)

Overview
We are seeking a skilled and detail-oriented Electronics Repair Technician to join our team in Dothan on the west side. The ideal candidate will have a strong background in mobile device and technical support, with expertise in both hardware and software troubleshooting. This role involves diagnosing issues, performing repairs, and providing exceptional customer service to ensure client satisfaction. Full time repair tech with starting pay $16/hr. Additional $1-5/hr bonus pay on sales. Must have a clean driving record.

Must be able to pass criminal and drug background test going back last 10 years with no pending charges.

Responsibilities

• Diagnose and troubleshoot software and hardware issues on mobile devices, including Android and IOS systems.
• Utilize hand tools and equipment to perform repairs on mobile phones, ensuring high-quality workmanship.
• Analyze schematics to understand device functionality and repair processes.
• Solder components as needed for repairs or replacements.
• Provide technical support to customers, guiding them through device issues and solutions.
• Maintain an organized workspace and adhere to safety protocols while handling electronic devices.
• Stay updated on the latest mobile technology trends and repair techniques to enhance service quality.

Requirements

• Proven experience in phone repair or a related field is preferred.
• Proficiency in software troubleshooting across various operating systems, including Windows and Android.
• Strong analytical skills with the ability to read and interpret schematics effectively.
• Familiarity with equipment repair techniques and the use of hand tools is essential.
• Excellent communication skills for providing clear technical support to customers.
• Ability to work independently as well as part of a team in a fast-paced environment.
• A passion for technology and a commitment to continuous learning in the field of mobile device repair.

Join our team as a Mobile Phone Technician and contribute your expertise to provide top-notch service while enhancing your skills in a dynamic work environment!

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Employee discount

Application Question(s):

• How many repairs can you typically complete in a normal workday, and what was your attendance record at your last job?
• How do you handle customers and pricing objections?
• Why should we hire you over other applicants?
• Can you type 40 WPM?
• Can you pass a criminal, drug, and driving background test?
• Please list the last 3 phone or computer repairs you personally completed, including device model and what was repaired.

Work Location: Hybrid remote in Dothan, AL 36305

Salary : $16 - $19