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Receptionist Physical Therapy

UBMD Orthopaedics & Sports Medicine
Buffalo, NY Full Time
POSTED ON 12/10/2025 CLOSED ON 2/15/2026

What are the responsibilities and job description for the Receptionist Physical Therapy position at UBMD Orthopaedics & Sports Medicine?

Job description


UBMD Orthopaedics & Sports Medicine is looking to hire a Full Time Physical Therapist Receptionist. 


Job Summary


This is a Physical Therapist Receptionist/Front Desk position. The schedule is Monday through Friday covering hours of operation between 7am and 6pm. We are looking for candidates with Full time availability. The position is primarily administrative, dedication to customer service is highly desired. Candidates who are team players with a strong, reliable attitude and work ethic are encouraged to apply. Other duties include, but are not limited to:


Job Duties



  • Medent/Epic experience

  • Physical Therapy Reception Experience

  • Ability to occasionally travel between sites

  • Flexible hours based on the need of the business. Normal hours of operation are 7AM-6PM with varying schedules to cover.

  • Insurance verifications

  • Patient check in/check out

  • Ensures patient has signed any required documents including HIPAA and Financial Policies.

  • Verifies Patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PCP information and ensures required "Meaningful Use" fields are complete.

  • Reviews all patient forms for accuracy and completion according to office policies prior to accepting. Demographic & medical history forms to be updated with change or annually.

  • Reviewing and sending Triages

  • Basic clerical - scanning, copying, faxing

  • Excellent verbal and written communication skills


Qualifications



  • High School Diploma or equivalent required.

  • Healthcare experience preferred but not required.

  • Excellent communication and customer service skills required. Must be able to multi-task and desire to work in a fast-paced, team-oriented environment.


Job Type: Full-time


Pay: $18.00 - $20.00 per hour.


Benefits:



  • Bereavement leave

  • Dental insurance

  • Dependent health insurance coverage

  • Employee assistance program

  • Family leave

  • Flexible schedule

  • Flexible spending account

  • Health insurance

  • Health savings account

  • Life insurance

  • Opportunities for advancement

  • Paid jury duty

  • Paid sick time

  • Paid time off

  • Parental leave

  • Retirement plan

  • Vision insurance


Healthcare setting:



  • Private practice


Medical specialties:



  • Orthopedics

  • Sports Medicine


Schedule:



  • Day shift

  • Evening shift

  • Monday to Friday

  • No weekends


Experience:



  • Medical Reception: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)


Work Location: In person

Salary : $18 - $20

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