Associate Manager - Transportation Management

We are seeking an Associate Manager, Operations based in our Center of Excellence in Exton, PA. In this role, you will lead day-to-day operational execution for a high-volume transportation account while driving service excellence, cost performance, and operational efficiency.

Reporting to the Sr. Manager, this role will oversee the operations team and collaborate closely with internal partners to ensure strong operational execution.

This role plays a key part in supporting team performance, maintaining operational processes, and driving continuous improvement initiatives while ensuring strong service delivery and cost management.

This opportunity is ideal for a logistics professional with leadership experience who enjoys solving operational challenges, developing teams, and improving transportation performance in a fast-paced environment.

What You’ll Do

• Lead day-to-day operational execution for the customer
• Identify operational challenges and implement solutions to improve processes, service, cost efficiency, and profitability
• Drive performance related to cost savings, cost avoidance, and on-time service delivery
• Manage and develop team members through coaching, mentoring, 1:1s, and performance reviews
• Monitor operational metrics and ensure accountability across team responsibilities
• Develop and distribute customer reports and internal performance dashboards
• Maintain and update Transportation Management Systems (TMS) including rates, routing guides, and operational configurations
• Provide rate quotes and operational guidance across transportation modes
• Collaborate with internal teams including Customer Success, Planning, and Operations
• Build strong relationships with internal stakeholders, customers, and carrier partners
• Apply logistics expertise across modes, rates, weights, volumes, pallets, and shipping requirements

Basic Qualifications

• High School Diploma or GED required
• 2 years of experience working with Truckload and LTL transportation
• 4 years of experience in logistics, transportation, or supply chain
• Strong analytical and technical skills, including experience working with logistics systems and operational data
• Advanced proficiency in Microsoft Office Suite (especially Excel)

Preferred Qualifications

• Bachelor’s degree in Supply Chain Management, Transportation, Logistics, Business, or a related field
• 5 years of logistics, transportation, or customer operations experience
• 2 years of leadership or people management experience
• Experience working with Transportation Management Systems (TMS) and operational reporting tools

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.  US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight 

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.