Strategic Operations Manager, Global Marketplace - Grocery & Retail

About The Role

We are seeking a dynamic and talented Strategic Operations Manager to join our Groceries and Retail business in the Global Marketplace team. You will work closely with Product teams to deliver best-in-class solutions to optimize the Marketplace efficiently, while striving to deliver magical experiences to Uber customers, couriers and merchants.

This position requires a strong analytical thinker, who can execute with excellence and attention to details. You will also perform complex analyses with large amounts of data to identify high impact opportunities and support decision making.

What You'll Do

• Product Champion: Be the subject matter expert in marketplace products to identify improvement opportunities and detect operational deficiencies. Ensure that the product performance is aligned with business objectives, assessing tradeoffs and risks with sound data and long term thinking.
• Marketplace performance metrics: implement processes, dashboards and data insights to measure and monitor product performance and business impact. Create mechanisms to quickly detect performance issues and enable fast actioning like alert systems.
• Cross-functional collaboration: work closely with Product, Engineering, Data Science and Product Operations teams, and be the SME in the Global Operations team. Collaborate with other Marketplace experts in regional teams, supporting and driving the changes needed to align expectations and solve for local nuances while striving to keep global scalability.
  
  

Basic Qualifications

• Experience: 2 years in Operations, Product Management, Analytics or similar experience
• Strong analytical skills: demonstrated experience in using data and analytics tools (e.g., Google Analytics, SQL, Excel) to derive actionable insights
• Education: Bachelor's degree in Business, Engineering, Computer Science, or a related field
  
  

Preferred Qualification

• Experience in fast-paced, high-growth environments is a plus
• Problem solving: a strategic thinker who can identify and solve complex problems with data-backed solutions
• Proficency in Python
  
  

For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.