What are the responsibilities and job description for the Senior Account Manager, Global Delivery Partnerships position at Uber?
About The Role
The Global Delivery Partnerships (GDP) team manages Uber's most strategic global restaurant relationships, partnering with large, complex brands to drive growth, reliability, and innovation across the platform.
As a Senior Account Manager, you'll lead one of Uber's largest enterprise accounts shaping commercial strategy, influencing product and operational priorities, and driving measurable impact on revenue, customer experience, and merchant satisfaction. The environment is fast-changing, requiring constant trade-offs between partner needs and Uber's platform goals. This position demands a resourceful, resilient mindset and offers unparalleled exposure to real-world impact at a global scale.
What You'll Do
The Global Delivery Partnerships (GDP) team manages Uber's most strategic global restaurant relationships, partnering with large, complex brands to drive growth, reliability, and innovation across the platform.
As a Senior Account Manager, you'll lead one of Uber's largest enterprise accounts shaping commercial strategy, influencing product and operational priorities, and driving measurable impact on revenue, customer experience, and merchant satisfaction. The environment is fast-changing, requiring constant trade-offs between partner needs and Uber's platform goals. This position demands a resourceful, resilient mindset and offers unparalleled exposure to real-world impact at a global scale.
What You'll Do
- Lead end-to-end management of a top enterprise account, driving strategy, growth, and execution.
- Develop and execute a multi-channel business plan that aligns operational, marketing, and product levers to achieve revenue goals.
- Partner cross-functionally with Operations, Marketing, Legal, Finance, and Product to drive delivery excellence and joint innovation.
- Build strong, trust-based relationships with senior external stakeholders while influencing internal teams to deliver on partner needs.
- Lead commercial discussions and strategic initiatives that define Uber's role as a preferred partner for large restaurant systems.
- 5 years of experience in enterprise account management, partnerships, or business development.
- Bachelors Degree
- Proven ability to define, negotiate, and execute complex commercial contracts with partners.
- Experience in food delivery, QSR, or multi-unit retail industries.
- Deep understanding of Delivery-as-a-Service (1P) and marketplace (3P) models.
- Demonstrated success leading joint business planning and performance marketing initiatives.
- Executive presence and ability to manage complex cross-functional projects at scale.
- Proven track record of managing C-suite or VP-level partnerships in large, matrixed organizations.
- Strong analytical and commercial skills with the ability to use data to influence strategic decision-making.
Salary : $118,000 - $146,000