Lead Product Manager, Rider Trip Experience

About The Role

As the leader of the Rider Trip Experience Product team, you'll work on innovative Rider experiences that enhance Uber's ability to provide riders with fast, safe, reliable rides and ensure that Uber is dependable even in high-demand or low-supply situations. This role offers the chance to develop new, value-added experiences, positioning Uber as a competitive leader in user experience. You will play a pivotal role in designing solutions that simplify and/or add value to the rider journey from the moment they're matched with a driver until they arrive at their destination, ultimately impacting millions of riders worldwide.

What The Candidate Will Do

• Lead the team (1-2 PMs) that owns the E2E vision, strategy, and 12 to 24-month roadmap, always maintaining a clear vision for what they are building and why. Ensure your cross-functional team understands and aligns with this vision and is empowered to execute.
• Lead product development on trip experiences that help riders access faster rides or reliably find drivers, even in challenging market conditions.
• Serve as a point person and thought leader for the Trip Experience team with dozens of other partner teams throughout Uber who are actively developing into the Trip Experience platform to meet a range of user and business needs.
• Collaborate cross-functionally with engineering, design, and data science teams to drive product vision and execute seamlessly
• Conduct user research with the UXR team and leverage insights to create user-centric solutions that stand out in competitive markets.
• Prioritize product enhancements and refine features for maximum impact, balancing both short-term wins and long-term growth.
• Communicate product strategies and results to senior leadership, advocating for the best rider experience possible.
  
  

Basic Qualifications

• 7 years of experience as a Product Manager delivering highly successful and innovative products with your fingerprints all over them.
• Bachelors degree in Computer Science or similar.
• Must have experience directly managing PM's.
  
  

Preferred Qualifications

• Customer obsession and strong expertise in user experience. You have a knack for taking on complex product challenges and finding elegant solutions that are delightfully simple for our users.
• Thinking at scale & platform experience: you can take a laundry list of use cases and connect the dots to develop holistic, scalable solutions to for internal partners
• Leadership. Extensive experience setting and delivering on a strategy you crafted, where you were accountable for the outcomes. Excellent communication skills, with the ability to engage cross-functional teams and leadership (Sr. Director level and above).
• Proven ability to collaborate across teams and organizations, aligning goals and driving execution.
• Familiar with systems thinking, analytics and experiment design, and have a strong understanding of software development processes and concepts.
• You can get the data you need and can whip it into an insightful story with no help. You have experience running rigorous multivariate testing and experimentation.
• A Driver" mindset. You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery. You never hesitate to roll up your sleeves and tackle something hands-on.
  
  

For New York, NY-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.