Logistics Coordinator

Logistics Coordinator

Job Summary: The Logistics Coordinator is responsible for a wide range of tasks supporting the organization’s objective of delivering equipment and supplies in an efficient and effective manner. This individual is also responsible for overseeing warehouse-related tasks.

Delivery Functions:

• Create and coordinate multiple daily delivery routes that use resources in an efficient manner.
• Contact customers via phone and email to arrange and confirm delivery appointments.
• Work with sales, order processing, field service, and warehouse to ensure smooth operations.
• Arrange and coordinate third-party delivery assistance as needed.
• Maintain accurate order statuses, scheduling updates, and customer notes within the EA system.
• Provide ongoing communication and support to delivery drivers and field personnel.
• Monitor delivery schedules and proactively resolve logistical or customer issues.
• Ensure customers receive timely updates regarding delivery timing and scheduling changes.
• Perform additional administrative and operational duties as assigned.
  
  

Warehouse Functions:

• Receive incoming inventory and assign orders as needed.
• Ensure inventory integrity through good practices and periodic counts.
• Communicate equipment status or concerns for all orders.
• Process sales orders and initiate the fulfillment process.
• Monitor Shop Build process to ensure orders are ready for their designated delivery date.
• Stage and verify all next day deliveries.
• Maintain neat and organized equipment / warehouse.
• Perform other tasks as needed and directed by management.
  
  

Required Qualifications: (Knowledge, Skills, Abilities):

• Effective organizational and multitasking abilities
• Professional verbal and written communication skills
• Ability to prioritize and adapt in a challenging environment.
• Strong customer service and critical thinking skills
• Experience coordinating schedules, logistics, or dispatch operations preferred.
• Proficient in MS Office and ERP systems.
  
  

Physical Demands & Work Environment:

• Ability to sit at a desk and stand/walk for prolonged periods of time.
• Ability to lift 50lbs on occasion.
• Ability to work in fast paced environment.
• Able to work overtime as needed.
  
  

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