Employee Relations Coordinator

Position Overview

Pay range: $77,640 - $126,170 / year

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Description

In collaboration with HR professionals, Legal and others, conducts workplace investigations with an emphasis on HR matters, including employment policy violations, retaliation, harassment, and discrimination allegations. Ensures compliant documentation for employee relations matters and that polices, principles and practices are applied consistently and fairly. Meet with employees to investigate concerns, explain policies and procedures and present findings in a formal summary format. Coordinate various processes across UAB Medicine.

Key Duties and Responsibilities

• Ensures policies, principles and practices are applied consistently and fairly. Investigates employee concerns, explains policies and procedures, and presents findings in a formal summary format.
• Promotes direct communication and positive rapport between UAB Medicine employees and supervisors, clarifying policies and procedures, as necessary. Investigate concerns in a timely, thorough, and accurate manner to mitigate risk to the organization.
• Provides support and guidance to others regarding the development of investigative plans, effective interview techniques, note taking, documentation, recommendations, and closure. Reviews escalated HR matters/documents to ensure thorough and accurate documentation with timely resolution and follow-up. 
• Ensures compliant, detailed, and accurate documentation for employee relations matters which includes ensuring organizational policies, principles and practices are applied consistently and fairly.
• Maintains appropriate employee relations files and records, case management and tracking. Analyzes and tracks trends and proactively reports to Manager/Director.
• Manages employee relations issues in assigned area(s).
• Supports reporting of incidents to licensing agencies (e.g., Alabama Board of Nursing).
• Coordinates the grievance process for UAHSF and UABHS employees.
• Assists with coordinating Title IX investigations.
• Submits certification/licensure reports and provides response to subpoenas for HR Employee Relations matters.
• Serves as consistent back up coverage for specific areas.
• Under the leadership of the Director, conducts employee relations specific orientation and in-service training for new and existing team members, completes regular quality assurance audits, and provides individual feedback. Assists with the development of work aids and internal resources. 

Qualifications

Position requires Bachelor’s degree in Business, Human Resources or related field, and five (5) years’ experience with complex HR investigations and formal report documentation. Extensive knowledge of federal and state employment laws. Extensive experience and comfort with conflict resolution and complex HR investigations. Ability to synthesize and make appropriate decisions with large amounts of detailed information. Ability to build and sustain successful working relationships through trust, teamwork, and communication. 

The ideal candidate will have:

• Unwavering integrity and confidentiality
• Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport, and influence with executives, leaders, and employees at all levels of the organization.
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
• Strong critical thinking and analytical skills especially in complex, sensitive, and nuanced situations
• Exceptional oral and written communication skills demonstrating a positive communication approach.
• Effective listening, probing and investigatory skills.
• Ability to synthesize large amounts of detailed information and identify root problems/causes.
• Must have exceptional judgment and discretion.
• Negotiation skills, organizational skills, conflict resolution skills, problem-solving skills
• Successful ability to manage and prioritize multiple responsibilities and deliver against frequent time-sensitive deadlines, proactively responding to time-sensitive matters.
• Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles, and accountability.
• Must be organized and have the ability to handle multiple priorities and responsibilities.
• Leadership skills
• Proficiency with Microsoft Office Suite, Zoom, and electronic recordkeeping.

Preferred:

Healthcare HR experience

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.1 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, more than 67 other sites of care, and a team of over 2,200 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s only ACS-verified Level I adult trauma center and Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff.

Salary : $77,640 - $126,170