Full-Time Store Manager

About Us:

U-Stor-It is one of the top self-storage companies in the U.S., dedicated to providing best-in-class storage solutions with exceptional customer service. With a strong reputation for quality, security, and convenience, we are seeking a motivated Store Manager to help drive our continued success.

Job Summary:

As a Store Manager, you will play a pivotal role in the daily operations of our storage facility. You will lead sales, customer service, and operational tasks while ensuring a positive experience for our tenants. This is an excellent opportunity for an energetic, professional, outgoing self-starter looking to grow in the self-storage industry.

Pay Range: $20.00 – 22.00 per hour

Key Responsibilities:

· Responsible for keeping the facility rented at optimum levels and effectively utilizing the Company’s marketing strategy.

· Actively leases units to meet monthly sales goals and metrics. Sells retail merchandise and oversees the store’s expense budget while maintaining store supplies and retail inventory.

· Providing superior customer service including processing payments, troubleshooting and resolving customer issues and professionally handling telephone, website, and walk-in inquiries.

· Must inspect the facility throughout the day to maintain a neat, clean, safe and secure environment and promptly correct any situation that does not meet company standards.

· General office management including but not limited to opening and closing the office on time each day.

· Maintains all required documentation in a neat and orderly manner. The Manager must be able to control delinquencies by telephone and email on a daily basis.

· Prepare daily, weekly and monthly reports accurately and submit them on a timely basis.

· Responsible for preparing auctions and cash controls.

· Effectively communicates with management, fellow employees and corporate office.

Qualifications:

• Previous experience in retail, sales, customer service, or property management preferred.
• Strong communication and interpersonal skills with ability to handle conflict resolution.
• Detail orientated with strong problem-solving skills and attention to detail.
• Proficiency in basic computer applications (Microsoft Office).
• Ability to work independently and as part of a team.

Additional Requirements:

• Availability to work weekends and some holidays as needed.
• Current, valid driver’s license with access to a reliable personal vehicle.

Why Join U-Stor-It?

• Competitive pay with bonus opportunities.
• Excellent Schedule – Most shifts end at 6:00 p.m.
• Paid Time Off – Vacation, Sick, & Holidays
• Generous Health Benefits
• 401k Retirement Plan with Company Match
• Employee discounts on storage units.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Retail management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• West Covina, CA 91790 (Preferred)

Work Location: In person

Salary : $20 - $22