What are the responsibilities and job description for the Veteran Peer Specialist - Phoenix position at U.S.VETS?
Make an Impact
Are you passionate about helping veterans overcome challenges and achieve stability? Join a mission-driven team dedicated to ending veteran homelessness and supporting veterans on their journey toward recovery, housing stability, and independence.
As a Veteran Peer Support Specialist, you will use your lived experience, relationship-building skills, and community knowledge to provide peer support, mentorship, advocacy, and life skills coaching to veterans. You will serve as a trusted resource, helping veterans navigate housing, healthcare, employment, benefits, and recovery services while fostering a supportive and empowering community environment.
Why Join U.S.VETS
- Comprehensive benefits including Medical, Dental, Vision, 401(k) Match, Paid Holidays, Vacation, and Sick Leave
- Opportunity to make a direct impact on veterans and their families
- Collaborative, mission-driven culture
- Professional growth and development opportunities
- Meaningful work supporting housing stability, recovery, and self-sufficiency
Key Responsibilities
- Provide peer support, mentoring, coaching, and encouragement to veterans working toward personal, housing, and recovery goals
- Build positive, professional relationships with veterans while maintaining appropriate boundaries
- Facilitate peer support groups, life skills workshops, and community-building activities
- Assist veterans in accessing housing, healthcare, benefits, employment services, legal resources, and community programs
- Support veterans in developing independent living skills and achieving self-sufficiency
- Conduct wellness checks, client follow-up, and supportive outreach
- Assist with crisis intervention and de-escalation of conflicts or behavioral concerns
- Collaborate with Case Managers, Social Workers, Housing Specialists, and other service providers to coordinate care
- Participate in case conferences, treatment team meetings, and program planning activities
- Assist with maintaining accurate client documentation and program records
- Support quality assurance activities, data collection, and reporting requirements
- Coordinate recreational, educational, and therapeutic activities that promote community engagement and recovery
- Transport clients to appointments, housing viewings, community resources, and other essential services as needed
- Maintain compliance with HIPAA, VA requirements, and program policies
Additional Opportunities Depending on Program Assignment
Depending on the assigned program, Peer Specialists may also:
- Support veterans in transitional housing, supportive housing, rapid rehousing, or behavioral health programs
- Assist with housing navigation and housing stability services
- Conduct outreach and engagement activities for veterans experiencing homelessness
- Provide tenant education and housing retention support
- Assist veterans with accessing VA, Social Security, and public benefits
- Participate in community outreach events, Stand Downs, and resource fairs
- Serve as a liaison between veterans and community partners
Qualifications:
- High School Diploma or GED required
- Experience working with veterans, homeless populations, behavioral health programs, recovery services, or community-based programs preferred
- Strong interpersonal, communication, and relationship-building skills
- Ability to engage and motivate individuals from diverse backgrounds
- Experience facilitating groups, mentoring, coaching, or providing peer support preferred
- Strong organizational and documentation skills
- Ability to work independently and as part of a multidisciplinary team
- Basic computer proficiency including Microsoft Office applications
- Valid driver's license and ability to meet company insurance requirements
Preferred Qualifications
- Veteran status strongly preferred
- Certified Peer Support Specialist certification preferred or willingness to obtain certification
- Experience with housing programs, recovery services, case management support, or behavioral health services
- Knowledge of VA programs, community resources, and veteran services
Salary : $18 - $23