What are the responsibilities and job description for the Program Assistant position at U.S.VETS?
Make an Impact
Join a mission-driven organization dedicated to ending veteran homelessness and supporting veterans and their families on the path to stability and independence.
As a Program Coordinator, you will play a vital role in supporting daily program operations, compliance, client services, reporting, financial tracking, event coordination, and administrative functions that directly impact veterans receiving housing and supportive services.
This position is ideal for candidates with experience in nonprofit operations, program administration, social services, office management, grants administration, or project coordination who are looking to make a meaningful difference while building a rewarding career.
Key Responsibilities
What You'll Bring
Join a mission-driven organization dedicated to ending veteran homelessness and supporting veterans and their families on the path to stability and independence.
As a Program Coordinator, you will play a vital role in supporting daily program operations, compliance, client services, reporting, financial tracking, event coordination, and administrative functions that directly impact veterans receiving housing and supportive services.
This position is ideal for candidates with experience in nonprofit operations, program administration, social services, office management, grants administration, or project coordination who are looking to make a meaningful difference while building a rewarding career.
Key Responsibilities
- Support day-to-day operations of veteran housing and supportive service programs
- Maintain client records, databases, and documentation to ensure compliance with grant and program requirements
- Assist Case Managers and program staff with file maintenance, audit preparation, and quality assurance reviews
- Track, collect, reconcile, and report program participant fees, rent payments, and other site revenues
- Manage petty cash, deposits, expense tracking, and financial documentation
- Coordinate purchases, supply inventory, vendor relationships, purchase orders, and expense allocations
- Support grant administration activities including reporting, budget tracking, invoicing, and compliance documentation
- Assist with supportive service fund requests and resource coordination for veterans
- Coordinate donor records, in-kind contributions, mailings, and community engagement activities
- Organize events, meetings, trainings, volunteer activities, and special projects for veterans, staff, donors, and community partners
- Support intake, eligibility verification, client orientations, and program enrollment activities
- Assist with recruitment and onboarding activities including job postings, interview scheduling, candidate communications, and new hire coordination
- Track employee training, certifications, evaluations, and compliance requirements
- Maintain operational policies, procedures, and program manuals
- Provide confidential administrative support to leadership and program teams
- Prepare reports, spreadsheets, and presentations for management and funders
- Support cross-functional projects that improve program effectiveness and service delivery
What You'll Bring
- Bachelor's degree in Social Services, Nonprofit Management, Business Administration, Accounting, Public Administration, Human Services, or a related field
- Equivalent experience may substitute for education requirements
- Strong administrative, organizational, and project coordination skills
- Experience supporting nonprofit, social service, healthcare, housing, or community-based programs preferred
- Excellent written and verbal communication skills
- Strong attention to detail and ability to manage multiple priorities simultaneously
- Experience maintaining records, reports, databases, and compliance documentation
- Ability to work independently while collaborating effectively with diverse teams
- Strong customer service and relationship-building skills
- Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams
- Experience working in nonprofit organizations, social services, housing programs, or community-based programs
- Familiarity with grants management, reporting, budgeting, or compliance processes
- Knowledge of veteran services, homelessness programs, supportive housing, or community resources
- Experience coordinating events, trainings, or volunteer programs
- Help transform the lives of veterans and their families
- Work for one of the nation's leading veteran-serving nonprofit organizations
- Collaborative, mission-driven culture
- Professional growth and development opportunities
- Comprehensive benefits package including:
- Medical, Dental, and Vision Insurance
- Paid Vacation and Sick Time
- Paid Holidays
- 401(k) with Company Match