What are the responsibilities and job description for the 2026 US Open Credential Operator position at U.S. Tennis (USTA)?
Who We Are
It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?
We are seeking Seasonal Credential Operators who play an essential role in the US Open guest experience. In this role, you will process and distribute US Open credentials.
The Role
- Create and distribute US Open Credential links to key contacts for large credential groups including tournament staff, guests, vendors and consultants
- Approve US Open On-Line Credential applications according to US Open Credential policies and procedures
- Greet players, guests and staff to the US Open in a welcoming manner when they come to collect their credential
- Review and verify US Open Credential applicant’s photo ID
- Print and distribute US Open Credentials according to US Open Credential policies and procedures
- Coordinate on-site photo sessions for large credential groups
Who You Are
- Excellent written and verbal communication skills
- Excellent customer service skills
- The ability to multi task on several projects
- Available to work for the full duration of the US Open tournament and be available days, nights, weekends and extended hours
- Must be proficient in Google Suite, Word & Excel
- Bilingual preferred but not required
What We Offer
Compensation: This is a non-exempt position with an hourly rate of $19.00.
Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.
Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.
Come One, Come All
We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
Salary : $19