Retail Sales Associate

Part-time. $16.00 an hour. Paid time off. Free museum passes and discounts. The purpose of this position is to provide exceptional customer service, assisting with product inquiries, and driving sales in a retail environment.

Responsibilities

Essential Functions

• Customer Service: Greet customers warmly, assist them in finding products, and address their inquiries to enhance their shopping experience. Build rapport with customers to encourage repeat business.
• Sales Transactions: Process sales transactions accurately using the point-of-sale (POS) system, handle cash and credit transactions, and manage returns and exchanges.
• Product Knowledge: Maintain a thorough understanding of the store's products, including features, benefits, and pricing, to effectively inform and assist customers.
• Inventory Management: Assist in managing inventory levels by restocking shelves, conducting stock checks, and reporting low stock levels to management.
• Visual Merchandising: Help maintain the store's visual presentation by organizing merchandise displays according to company guidelines and ensuring the store is clean and inviting.
• Team Collaboration: Work collaboratively with team members to achieve sales targets and contribute to a positive team environment.
  
  

The above duties reflect the general responsibilities necessary to describe the principal work functions of the job and shall not be considered as a detailed description of all work requirements that may be in the position.

Communication Skills: Strong verbal communication skills to interact effectively with customers and team members.

Customer Service Orientation: A friendly and approachable demeanor with a genuine interest in helping customers.

Sales Skills: Ability to utilize effective sales techniques, including upselling and cross-selling.

Organizational Skills: Good time management and organizational skills to handle multiple tasks efficiently.

Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Supervisory Responsibilities

Level of Supervision: None

Travel Required: No

Qualifications

Required Education

• High school or G.E.D.
• Some college strongly desired.
  
  

Required Experience

• 1-2 years’ experience in a retail environment operating a cash register required.
• Must be professional and detail oriented.
• Must have excellent verbal communication skills to effectively interact with guests and employees.
• The role is dynamic and requires adaptability to changing customer needs and store promotions and policies.
  
  

Other Requirements

Physical Requirements

• Walking, climbing (Stairs) to access other departments and gift shops.
• Standing for long periods of time (4-6 hours).
• Pushing, carrying, lifting items and merchandise up to 40lbs waist high.
• Bending, kneeling, reaching to store, stock, retrieve merchandise and supplies.
• Reading, sight, wrist movements, feeling to operate register, conduct inventory, inspect displays, racks, and merchandise.
• Talking, hearing to instruct employees and assist guests in person and over the phone.
  
  

Eligibility Qualifications

• Must be authorized to work in the United States.
  
  

WORK ENVIRONMENT

Environmental Factors

Expected Hours of Work

Monday – Sunday, open availability, which include, evenings, weekends, and holidays.

DISCLAIMERS

The U.S. Space & Rocket Center is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, or veteran status.

Duties And Responsibilities May Change With Or Without Notice

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.