Shipping Support Specialist

The purpose of the Shipping Support Specialist is to support the overall success of the Shipping department by positioning various equipment and assisting in the office.

• Shipping and Yard Operations:
  • Operate the yard goat safely and efficiently to support daily shipping and logistics activities.
  • Move containers, trailers, and equipment to and from loading docks and designated staging areas.
  • Haul refeed flats and other materials as required.
  • Install tire chains and operate equipment safely during winter weather conditions.
  • Perform routine inspections, troubleshooting, and minor repairs on the yard goat and related equipment.
• Inventory and Computer Systems:
  • Utilize inventory management systems including Cloud Inventory and JDE to locate, track, and verify product inventory.
  • Reserve inventory for customer orders and shipping requirements.
  • Generate Bills of Lading (BOLs), shipping documentation, and customer paperwork.
  • Create inventory reports and inventory lists to support cycle counts and audits.
  • Generate and print product labels and shipping labels.
  • Review shipment photos and documentation to verify customer orders are loaded accurately.
  • Communicate effectively through email and other company systems.
• Warehouse and Dock Support:
  • Support dock operations to ensure efficient loading and shipment of customer orders.
  • Retag bulk bags using tagging equipment and rollers as required.
  • Perform shrouding and wrapping of finished products.
  • Operate portable stretch-wrapping equipment.
  • Assist with pallet stacking, restacking, and load preparation activities.
  • Safely operate forklifts, including warehouse forklifts and extended-fork equipment used for unloading refeed materials.
  • Lift and move materials weighing up to 50 pounds.
• Administrative and Office Support:
  • Maintain inventory of office and shipping supplies, including paper, labels, ink, brooms, nails, water, seals, and other consumables.
  • Deliver pick lists and shipping documentation to dock personnel.
  • Assist with customer check-in procedures and provide support to office personnel as needed.
• Plant and Customer Awareness:
  • Maintain awareness of customer arrivals and departures throughout the facility.
  • Ensure customers are directed to the correct loading dock and staging area.
  • Coordinate with shipping personnel to confirm customer loading activities are completed efficiently.
  • Support communication between production, shipping, warehouse, and customer service teams to ensure smooth operations.
• Additional Responsibilities:
  • Operate the water truck when required to support dust control and site conditions.
  • Follow all safety procedures, environmental requirements, and company policies.
  • Participate in continuous improvement initiatives, housekeeping efforts, and operational excellence programs.
  • Perform other duties as assigned to support plant operations

• High school diploma or general education degree (GED) required.
• Computer skills – experience with JDE or other ERP systems preferred. Experience with Microsoft Word, Excel and PowerPoint.
• Strong organizational, communication, and customer service skills.
• Previous experience in shipping, warehousing, logistics, manufacturing, mining, or industrial operations preferred.
• Valid forklift certification or ability to obtain certification
• Experience operating yard equipment, tractors, yard goats, or similar mobile equipment preferred.
• The ability to work with a high degree of independence.
• The ability to communicate clearly and effectively (written and verbal).
• The ability to work in a fast paced environment (multi-tasking skills a must).
• Good attention to quality and detail.
• Ability to schedule, manager time efficiently and effectively drive results.
• Self-motivated and self-directed.
• Ability to work cooperatively within a team environment.