Probation Support Technician

U.S. PROBATION OFFICE

EASTERN DISTRICT OF CALIFORNIA

Vacancy Announcement: 25-12

Probation Support Technician

LOCATION: Sacramento

STATUS: Full-Time Permanent

POSTED: 10/3/2025

CLOSING DATE: Open until filled. Preference given to applications received by 10/27/2025.

REPORTS TO: Probation Support Supervisor

CLASSIFICATION: CL-24

Sacramento Pay Table:

CL-24: $49,061 - $79,736 per annum

Candidates appointed at CL-24 will have a potential promotional opportunity to CL-25 Probation Services Assistant without further competition (based upon performance, accretion of duties, and budgetary funding.)

(The salary at time of appointment will be set in accordance with the Court Personnel System. Lateral transfers will be considered for probation support technicians currently employed in other districts. A lateral transfer is considered a technician’s current Classification Level (up to CL-24) and Step from their current pay table to the pay table of duty station. The agency is unable to match locality pay.)

The U.S. Probation Office for the Eastern District of California has an immediate opening for two full-time Probation Support Technician positions in Sacramento.

Candidates will find the U.S. Probation Office in the Eastern District of California is a great place to launch or continue a career with the federal court system. We offer a stable, positive and professional work environment, a competitive salary range and full federal benefits. Our agency is currently comprised of 76 staff members and our district headquarters is located in Sacramento with a divisional office located in Fresno. There are currently field offices in Roseville, Redding, Modesto, Visalia, andBakersfield.

Geographically, the Eastern District of California includes 34 counties in the central valley from the Oregon border to Bakersfield.

Job Summary:The Probation Support Technician provides technical, administrative, and clerical support to probation officers and officer assistants in a wide range of areas, including assisting with conducting investigations, compiling criminal histories, coordinating with collateral agencies, and performing other similar duties, as assigned.

Representative Duties: The incumbent performs the following duties for the U.S. Probation Office.

Representative duties include, but are not limited to, the following:

· Performs backup receptionist duties by greeting visitors/callers in person and by telephone, answering routine questions, and directing visitors/callers to the appropriate person or department. Route all duty calls to duty officers and maintain a tally of calls per duty officer.

· Conduct case file reviews and advise officers and officer assistants of matters needing their attention. Make chronological entries in supervision case records. Conduct records research and retrieval via telephone or mail to obtain required documentation. Set up new supervision case records and perform various file management tasks. Assist officers in responding to collateral requests for information. Assemble and process information to the Sentencing Commission. Keep various logs and records up to date.

· Format, type, edit, and finalize reports and correspondence from rough drafts using word processing equipment. This may include, but is not limited to, documents such as presentence investigation reports, supervision case plans and reviews, and memoranda or reports to the court.

· Complete various standard forms for submission to the court and legal counsel using information provided by officers, including petitions, orders to the court, and similar documents.

· Operate the local/state law enforcement information retrieval system and Criminal Justice Information System (CJIS) terminals to obtain criminal history information and route the information to appropriate recipients. Obtain fingerprint and credit checks, verifications of employment and education, and send FBI flash notices.

· Open, close, and update information into computerized records, including the Probation Automated Case Tracking Systems (PACTS). Research information from case records and enter into system as appropriate. Screen forms completed by officers and officer assistants and request corrections as needed. Retrieve information from databases and generate periodic reports.

· Participate in problem solving at staff meetings with other support staff, officers, and officer assistants. Make constructive suggestions for improvement in work processes to better achieve goals and objectives. Periodically act as administrative and clerical facilitator to distribute/redistribute work and optimize office support operations, as required.

· Performs other duties as assigned.

Qualifications:The minimum qualification requirements for this position are:

· High school graduate or equivalent

· For placement at Step 1: One year of specialized experience

Consideration for placement at Step 2 - 25: Two years of specialized experience

Specialized Experience:

Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.

Court-Preferred Skills:A Probation Support Technician must possess the ability to communicate effectively with a wide variety of people of diverse backgrounds; ability to work in a diverse office environment with frequent interruptions; ability to maintain a professional and approachable disposition; possess the ability and demonstrate the willingness to increase knowledge and skills; possess the ability and desire to function effectively and harmoniously in the office environment; possess demonstrated and sustained exceptional work performance. The following is a desirable skill; however, is not required: Bilingual (English/Spanish).

Security Investigations:

A criminal background investigation (requiring the applicant to be fingerprinted) will be conducted on the person selected for hire.

Applicants considered for this position must undergo a full Office of Personnel Management (OPM) high sensitive background investigation, as well as a local background investigation.

Citizenship: Applicant must be a U.S. citizen or a lawful permanent resident that is eligible to work in the U.S. and is either currently seeking U.S. citizenship or intends to become a U.S. citizen when eligible. To review citizenship requirements for employment in the Judiciary, please visit https:///www.uscourts.gov.

Employee Benefits: United States Probation Office employees are Judicial Branch employees and are not covered by Office of Personnel Management (OPM) regulations. They are, however, entitled to the same benefits as other Federal employees. Some of these benefits are:

· Up to 13 days paid vacation per year for the first three years of employment; up to 20 days per year until the 15th year of service; thereafter, 26 days per year. Sick leave earned at four hours per pay period (13 days per year).

· Participation in the Federal Employees Retirement System and in a tax-deferred and/or Roth Thrift Savings Plan (TSP)--similar to a 401K plan (with up to 5% match).

· Voluntary participation in Federal health insurance, dental, and vision programs.

· Voluntary participation in the Federal Employees’ Group Life Insurance Program.

· Up to 11 paid holidays per year.

· Optional enrollment in the Federal Long Term Care Insurance Program (FLTCIP), Federal Judiciary employees’ Flexible Spending Accounts (FSAs) and commuter benefits programs.

· Time-in-service with other Federal agencies and prior military service will be taken into consideration in computing employee benefits.

Application Process: To apply for this position, qualified candidates are required to submit the following in one pdf document in the following order:

· a cover letter addressed to Chief U.S. Probation Officer Mindy McQuivey, U.S. Probation Office, 501 I Street, Suite 2500, Sacramento, California 95814 with your highlighted strengths and values you bring to this position and why you are qualified to be a Probation Support Technician.

· a current detailed resume

· AO-78, Federal Judicial Branch Application for Employment (Revised 5/2024)

(download from https://www.caep.uscourts.gov or https://www.uscourts.gov

· please email the titled pdf document (Last Name – First Name – 25-12) to caep_hr@caep.uscourts.gov

Failure to submit the above documents in one pdf document will result in immediate disqualification. Incomplete applications will not be considered, retained, or returned. Only one application per candidate will be accepted for this announcement.

· All employees (except law enforcement officers) of the U. S. Probation Office are considered “at will” employees and, as such, can be terminated with or without cause by the Court.

· The U.S. Probation Office, Eastern Judicial District of California, is headquartered in Sacramento, with offices in Roseville, Redding, Modesto, Fresno (Divisional Office), Visalia, and Bakersfield. Although it is the agency’s practice to try to accommodate individual duty station preferences, all employees of the U.S. Probation Office are subject to transfer to any office in the judicial district, if necessary, to perform the work of the courts. The individual’s duty station is at the discretion of the Chief.

· More than one position may be filled from this announcement.

· The U.S. Probation Office is not authorized to reimburse candidates for testing, interviewing, or relocation expenses.

· Applicants must possess a valid driver’s license.

· This position is subject to mandatory Electronic Funds Transfer participation for payment of net pay.

· The office reserves the right to amend or withdraw any announcement without written notice to applicants.

· The employee’s performance will be monitored closely during the first year in this position.

· Due to the volume of applications received, only applicants who are tested and/or interviewed will receive a written response regarding their application status.

· This position is open until filled. Preference given to applications received by 10/27/2025.

· The U.S. Probation Office for the Eastern District of California is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $49,061.00 - $79,736.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $49,061 - $79,736