What are the responsibilities and job description for the Probation Support Technician position at U.S. Probation and Pretrial Services, District of New Hampshire?
Probation Support Technicians assist and support Probation Officers with various tasks including both operational and technical duties to help keep the office running smoothly.
- Assists U.S. Probation Officers in compiling, analyzing, researching, and evaluating information gathered during investigations for presentence reports, supervision files, and court documents.
- Conducts case file reviews and advises officers and officer assistants of matters needing their attention and prepares applicable forms, documents, and reports.
- Contacts clients and their families by telephone or other electronic correspondence under the direction of U.S. Probation Officers/Officer Assistants.
- Observes collection of urine samples from clients of the same gender in accordance with established procedures for substance abuse testing protocol. Maintains chain of custody of urinalysis materials. Maintains paper and computerized record of test results and informs officers of test results. Maintains and mails or transports tests and materials to laboratories for confirmation. Please note that client contacts occur in a controlled office setting.
- Assists with administrative duties, including front desk coverage, processing mail, scanning documents, and routes documents to staff and outside agencies as needed.
High school graduate or equivalent, plus two years of general experience. General experience is defined as responsible clerical, office, or other work which indicates the possession of or the ability to acquire the particular knowledge and skills needed to perform the duties of the position. Education above the high school level may be substituted for required general experience with one academic year (30 semester or 45 quarter hours of undergraduate study) equaling one year of general experience.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Wellness Resources