Implementation Specialist - Raintree

Company Description

USPh (U.S. Physical Therapy) is one of the largest publicly traded, independent operators of leading physical and occupational therapy clinics dedicated to enhancing patient outcomes through a collaborative, partnership-driven model. We partner with over 750 clinics nationwide, across 44 states, offering them the resources, operational support, and clinical expertise needed to thrive in today’s healthcare landscape.

While our clinical teams deliver exceptional patient care on the front lines, our corporate professionals power the infrastructure that makes it all possible. Our corporate teams serve as strategic partners to our clinics. We are committed to operational excellence, regulatory compliance and financial discipline.

If you are seeking an opportunity to make meaningful impact within a stable, growth-oriented company we encourage you to apply.

Job Description

We are seeking an experienced Raintree Integration & Support Specialist to lead the installation, configuration, and rollout of multiple Raintree integrations across a large-scale environment. This role is critical in ensuring successful deployment, standardization, and adoption of new features across approximately 120 Raintree instances. This position can be remote or hybrid in the Houston office.

Key Responsibilities

• Lead end-to-end implementation of Raintree integrations, including planning, installation, configuration, testing, and deployment
• Configure and optimize Raintree environments to support new integrations and features
• Manage large-scale rollout strategy across 120 Raintree environments, ensuring consistency and minimal disruption
• Collaborate with internal stakeholders (IT, operations, clinical teams, vendors) to gather requirements and align solutions
• Troubleshoot integration issues and provide timely resolution during and after deployment
• Develop and maintain deployment documentation, standard operating procedures, and configuration guides
• Provide training and support to end users and internal teams on new features and integrations
• Monitor system performance post-deployment and recommend improvements
  
  

Ensure compliance with data security, HIPAA, and organizational standards

Qualifications

Required Qualifications

• Proven experience working with Raintree Systems (EMR/EHR/PM platform)
• Hands-on experience implementing and configuring Raintree integrations (e.g., billing, clearinghouses, APIs, third-party tools)
• Experience managing multi-site or enterprise-level deployments
• Strong understanding of healthcare workflows, particularly in rehab therapy or similar settings
• Ability to troubleshoot technical issues across integrations, interfaces, and environments
• Experience with data migration, system configuration, and testing methodologies
• Strong project management and organizational skills
  
  

Preferred Qualifications

• Experience rolling out multilocation solutions
• Familiarity with HL7, APIs, or other healthcare integration standards
• Experience working with cloud-based or multi-tenant environments
• Background in healthcare IT consulting or EMR implementations
  
  

Key Skills

• Raintree configuration & administration
• Integration setup and troubleshooting
• Deployment planning and execution at scale
• Documentation and process standardization
• Stakeholder communication and training
  
  

Additional Information

What you will get:

• Great costs on Medical, Dental and Vision.
• Competitive compensation and bonus.
• Comprehensive benefits.
• Generous paid time off with holidays.
• Continuous mentoring to further your career path.
• Great close-knit team environment. We work hard, but we have fun!