What are the responsibilities and job description for the Sr. Project Manager position at U.S. Legal Support?
Senior Project Manager
Location: Houston, TX
Work Arrangement: Hybrid – 2 days in office
About U.S. Legal Support
U.S. Legal Support is a national legal support services company providing court reporting, trial services, records retrieval, and litigation support solutions to law firms and legal departments across the country. We partner closely with our clients to support complex legal matters through operational excellence, technology, and dependable service.
Position Overview
The Senior Project Manager is responsible for end-to-end management of assigned projects across the enterprise, ensuring successful planning, execution, communication, and delivery. This role requires a hands-on, detail-oriented professional who is comfortable rolling up their sleeves to drive work forward while coordinating across multiple functional areas.
The Senior Project Manager serves as a central point of accountability, ensuring alignment among stakeholders at varying levels of the organization and delivering outcomes that support business objectives. This role requires a seasoned project leader capable of managing competing priorities in a fast-paced environment while influencing strategy, shaping delivery standards, and guiding stakeholders—including executives—through complex initiatives.
Key Responsibilities
- Manage multiple concurrent projects from initiation through closure, including project planning, documentation, execution, monitoring, and post-implementation review
- Develop and maintain detailed project plans, timelines, deliverables, and status documentation
- Lead and facilitate cross-functional project meetings, workshops, and working sessions to drive alignment, decision-making, and execution
- Provide clear, concise, and timely project communications, including executive-level status updates and summaries
- Track milestones, deadlines, and project dependencies while maintaining strong organization and accuracy
- Build and maintain strong working relationships with internal stakeholders and project team members across departments
- Collaborate effectively within a highly collaborative, fast-paced environment with shifting priorities
- Ensure projects are delivered on time, within scope, and within approved budgets
- Identify, assess, and manage project risks, issues, dependencies, and escalations, escalating appropriately when needed
- Partner with enterprise functions including Sales, Operations, IT, Corporate, Product, and M&A to ensure alignment and execution of cross-department initiatives
- Perform additional duties as needed to support departmental and organizational objectives
Qualifications
Experience
- 8–12 years of project management experience supporting or leading cross-functional initiatives
- Demonstrated experience managing projects involving multiple senior stakeholders, timelines, and deliverables
Education
- Bachelor’s degree preferred (Business, Management, Operations, or a related field), or equivalent professional experience
Technical & Functional Knowledge
- Strong proficiency in Microsoft Excel, including data tracking, reporting, and analysis
- Advanced proficiency in Microsoft PowerPoint, with the ability to create clear, executive-ready presentations and status updates
- Familiarity with project management methodologies, tools, and best practices (e.g., Waterfall, Agile, Hybrid)
- Experience working within an enterprise or matrixed organizational structure
Certifications
- Project Management Professional (PMP) certification preferred