Legal Transcript Production Supervisor

Position Title: Document Production Supervisor - Legal Services

Location: Woodland Hills, CA

Overview

U.S. Legal Support is looking for an experienced and motivated Production Supervisor to join our Woodland Hills team! In this role, you’ll lead a dedicated group of professionals responsible for ensuring the accurate and timely production and distribution of transcripts and related documents. You’ll play a key part in maintaining our high-quality standards, driving team performance, and keeping our operations running efficiently.

If you’re a natural leader with strong organizational skills and thrive in a fast-paced environment, we’d love to have you on our team.

Schedule

Choose the Schedule That Works Best for You!

We understand that everyone’s life looks different, so we offer two great options:

Option 1: Consistent Week Remote Saturday

• Core Hours: Tuesday – Saturday | 9:30 AM – 6:30 PM
• Work Location:
• Tuesday – Friday: In-office
• Saturday: Work from home with flexible start times (7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM)
• Option to work from home one additional day during the work week, based on business needs and workload.
  

Option 2: Monday – Friday with Weekend Rotation

• Core Hours: Monday – Friday | 9:30 AM – 6:30 PM
• Weekend Coverage: Be part of a 4-person rotation for on-call availability
  
  

Both options give you stability during the week and flexibility when it matters most!

Essential Job Functions

• Supervise and direct the daily operations of the production department, ensuring the team meets deadlines and performance goals.
• Provide leadership, support, and coaching to employees to promote growth and high productivity.
• Oversee and/or conduct training for new and existing team members.
• Prioritize production jobs based on deadlines and importance.
• Print, copy, and review transcripts and exhibits to ensure exceptional quality control.
• Supervise shipping and delivery operations for accuracy and cost-effectiveness.
• Interact with clients, reporters, and internal teams regarding production status and client requests.
• Maintain equipment functionality and coordinate repairs as necessary.
• Manage inventory, supply orders, and department needs.
• Keep accurate records including inventory logs, shipping logs, and exhibit logs.
• Conduct performance audits, lead team meetings, and monitor production metrics and SLAs.
• Approve timecards and assist with production coverage as needed.
• Collaborate cross-departmentally to support company initiatives.
• Perform other duties as assigned by the Production Manager.
  
  

Requirements

• Minimum of 3 years of relevant experience; legal services or litigation support experience preferred.
• Prior team lead or supervisory experience strongly preferred.
• High school diploma or equivalent required.
• Proven leadership, communication, and organizational skills.
  
  

Skills

• Dependable and detail-oriented.
• Flexible and resilient in a dynamic environment.
• Strong problem-solving and decision-making skills.
• Excellent communicator with a customer-first mindset.
• Skilled in time management and multitasking.
  
  

Why Join U.S. Legal Support?

At U.S. Legal Support, we value our people and invest in their success. We offer a supportive, collaborative work environment with opportunities to grow your career—all while making a difference in the legal industry.

Our comprehensive benefits package includes:

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off, holidays, and volunteer time.
• Company-paid life insurance and disability coverage.
• Employee wellness programs and perks.
• Growth and development opportunities within a national organization.
  
  

Join us and be part of a team that takes pride in accuracy, service, and excellence every day!

Option 1: Consistent Week Remote Saturday

Core Hours: Tuesday – Saturday | 9:30 AM – 6:30 PM

Work Location:

Tuesday – Friday: In-office

Saturday: Work from home with flexible start times (7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM)

Option to work from home one additional day during the work week, based on business needs and workload.

Option 2: Monday – Friday with Weekend Rotation

Core Hours: Monday – Friday | 9:30 AM – 6:30 PM

Weekend Coverage: Be part of a 4-person rotation for on-call availability