What are the responsibilities and job description for the Vendor Relations Coordinator position at U.S. LawShield®?
About U.S. LawShield
At U.S. LawShield our focus is on encouraging people to take proactive measures to improve their safety and self-defense abilities—and to serve those who do. We strive to create better-protected communities of responsible self-defenders who have the peace of mind to live their lives confidently. Our company was established in 2009. After initially launching in Texas as Texas LawShield®, the demand for services developed well beyond state lines. Our coverage began to expand across the United States, which is when we became U.S. LawShield. Today, we provide coverage in 46 states and have proudly served more than 2 million people in their self-defense journey.
Position Summary
The Vendor Relations Coordinator is responsible for managing all aspects of company travel logistics, including hotel accommodation, car rentals, and related vendor contracts. This role ensures cost-effective travel solutions, compliance with company policies, and high-quality service delivery for all employees and business units.
Key Responsibilities
At U.S. LawShield our focus is on encouraging people to take proactive measures to improve their safety and self-defense abilities—and to serve those who do. We strive to create better-protected communities of responsible self-defenders who have the peace of mind to live their lives confidently. Our company was established in 2009. After initially launching in Texas as Texas LawShield®, the demand for services developed well beyond state lines. Our coverage began to expand across the United States, which is when we became U.S. LawShield. Today, we provide coverage in 46 states and have proudly served more than 2 million people in their self-defense journey.
Position Summary
The Vendor Relations Coordinator is responsible for managing all aspects of company travel logistics, including hotel accommodation, car rentals, and related vendor contracts. This role ensures cost-effective travel solutions, compliance with company policies, and high-quality service delivery for all employees and business units.
Key Responsibilities
- Vendor & Contract Administration:
- Evaluate and manage contracts for all vendors.
- Conduct regular performance reviews and ensure service-level agreement (SLA) compliance.
- Coordinate with the finance and procurement teams for contract renewals and budget alignment.
- Track spending, identify savings opportunities, and generate cost analysis reports.
- Negotiate corporate rates and contracts with partners.
- Maintain a database of preferred vendors and ensure consistent quality and value.
- Oversee booking processes for employee and guest stays, ensuring alignment with policies.
- Resolve billing or service issues with hotels promptly.
- Car Rentals & Ground Transportation:
- Establish and manage relationships with car rental agencies and transportation vendors.
- Negotiate contracts and monitor compliance with agreed-upon terms and pricing.
- Support development and enforcement of corporate travel policies and procedures.
- Provide guidance to employees on approved vendors and booking practices.
- Monitor compliance and identify areas for improvement.
- Reporting & Analysis:
- Prepare regular reports on travel spending, vendor performance, and utilization trends.
- Identify opportunities to optimize travel programs and reduce costs.
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field (or equivalent experience).
- Minimum 5 years of experience in corporate travel management, vendor relations, or procurement.
- Strong negotiation and contract management skills.
- Excellent communication, organizational, and problem-solving abilities.
- Proficiency with travel management systems and Microsoft Office Suite (Excel, Word, Outlook).
- Knowledge of travel and expense management tools (e.g., Concur, Egencia, SAP Travel) preferred.
- Vendor and contract management expertise
- Cost and budget awareness
- Attention to detail and accuracy
- Strong interpersonal and relationship-building skills
- Ability to work cross-functionally across departments