Talent Manager (O-5 Billet) Non-Supervisory - External

Summary

The Talent Manager at ICE Health Service Corps manages recruitment and hiring for PHS Commissioned Officers. Duties include creating announcements, candidate outreach, event management, data analysis, training, and policy development. Demonstrated ability to quickly learn and adapt to new systems and programs is highly valued.

This position is only open to current USPHS officers.

USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Duties

Duties And Responsibilities

• Complete IHSC human resources recruitment functions such as and not limited to the following: creating announcements, candidate examinations, selections for IHSC, recruitment reports, auditing and closing out announcements.
• Collaborating with administrative staff and hiring authorities in fulfilling their recruitment and staffing needs.
• Providing managers, employees, and job applicants with specific and directly applicable information on the organization's recruitment and placement procedures, practices, policies, and guidelines.
• Manage IHSC recruitment and retention processes which includes internal and external collaboration, coordination, recruitment event management, and developing and maintaining recruitment and retention procedures.
• Develop, deliver, manage, and maintain human resource information systems (e.g. staffing) and human resource projects or programs such as conducting recruitment & staffing data analysis, interpret data, and produce reports for dissemination to IHSC Leadership.
• Contacts potential candidates by phone and email, answers calls, web-based inquires, virtual chat group messaging etc., relating to employment with IHSC.
• Assist interested candidates with questions related to the application process, qualifications, current vacancies, and provide general information regarding benefits, pay, and leave schedules etc.
• Manage the positions allocated for PHS and Civil Service.
• Develop and conduct annual training to hiring authorities.
• Manage the IHSC recruitment strategy, policy, guide, and standard operating procedures.
• Outreach activities also include hosting and attending in person and virtual events, visits to job fairs, and events hosted by professional associations.
• Other duties as assigned.
  
  

Requirements

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
• Applicants must be a current USPHS Commissioned Corps Officer.
  
  

USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Civilians are not eligible for this position.

• PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.
  
  

Qualifications

COMPETENCIES:

• Knowledge of, and skill in applying, a wide range of methods, principles, and practices commonly used in the recruitment and placement process; and knowledge of the occupational design of positions within assigned organizations.
• Written and oral communication techniques sufficient to develop and deliver briefings, project papers, status/staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations.
• Consensus building, negotiating, coalition building, and conflict resolution techniques sufficient to interact appropriately in highly charged emotional situations.
  
  

Physical Demands

• Sitting and/or standing for extended periods of time (6-8 Hours).
• Performing repeated bending motion.
• Average manual dexterity for computer operation.
• Phone use for extended periods of time.
• Travel required (recruitment events, conferences and workshops)
  
  

Education

Required Knowledge, Skills, And Abilities

• Graduate degree in human resources management, preferred; or, graduate/professional degree in health profession discipline with program management experience.
• Must maintain requirements for clinical licensure.
• If a clinician, must be able to TDY internally to support the field as needed.
• Knowledge of PHS personnel policies and procedures.
• Knowledge of program policies and guidelines, and operating procedures relating to personnel management.
• Knowledge of organizations and responsibilities of all levels of government operations for recruitment and retention.
• Ability to work independently, efficiently, and effectively in a fast-paced environment; and flexibility to adapt to sudden changes in schedules and work-related requirements.
• Ability to collaborate with stakeholders outside of the personnel unit, and agency.
• Proficient with Microsoft Office Suite or related software, including SharePoint, and the ability to review and interpret data.
• Proficient with or the ability to quickly learn USA Staffing, human resource information systems, applicant-tracking software, or other recruitment systems.
  
  

Additional Information

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, IHSC Personnel Unit (IPU). This is a non-supervisory position, and the incumbent will report directly to the Section Chief, Staffing and Recruitment.

As the Talent Manager, the incumbent manages the IHSC recruitment and hiring program for U.S. Public Health Service (PHS) Commissioned Officers and civil service. Work involves recruiting, and advising management in identifying, attracting, and retaining a high-quality and diverse workforce that is capable of accomplishing the organization's mission.

IHSC has a multi-sector, multidisciplinary workforce of more than 1,600 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. The IHSC provides on-site direct patient care to ICE detainees at 17 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. The IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.

Dhs Supervisory Controls

• DHS
• ICE
• ERO
  
  

Hhs Supervisory Controls

• DHHS
• USPHS CC
  
  

Supervisory Controls

The Talent Manager works under the general supervision of the Section Chief, Staffing and Recruitment. The supervisor outlines overall objectives and available resources. The employee and supervisor, in consultation, discuss timeframes, scope of the assignment including possible stages, and possible approaches

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.