Site Director/Office Manager

U.S. Environmental Rental is recognized as the leading provider of environmental testing equipment rentals. The organization distinguishes itself through its commitment to quality, exceptional service, and deep technical expertise regarding the products we represent. Site Directors are entrusted with managing individual branches in partnership with a local sales manager. Their duties encompass organizing and coordinating office administration and procedures, enhancing efficiency, and ensuring safety standards are met. Additional responsibilities include developing intra-office communication protocols, streamlining administrative processes, inventory management, supervising office staff, and delegating tasks effectively.

Successful Site Directors demonstrate high energy and versatility, adeptly handling diverse administrative and executive support functions. They can work independently with minimal supervision, possess strong organizational skills, and thrive amidst the challenges of supporting a dynamic office environment comprised of varied personnel.

Qualifications/Skills

• Structure and organize office operations and procedures to maximize efficiency and effectiveness; facilitate company meetings as needed.
• Coordinate with Human Resources and IT departments to ensure compliance with office policies, and maintain office equipment.
• Manage relationships with vendors, service providers, and landlords, including negotiating contracts to secure favorable terms.
• Deliver comprehensive support to visitors and clients.
• Supervise office services by overseeing operations, correspondence, filing systems, supply requests, and clerical assignments.
• Develop and implement procedural guidelines for record protection, retention, disposal, retrieval, and staff transfers.
• Formulate, implement, and enforce office policies and location-specific standards; evaluate employee performance and audit targets.
• Delegate assignments, oversee subordinate tasks, monitor performance, and provide mentorship to staff and department managers.
• Lead recruitment processes, provide onboarding and training for new employees, and encourage high performance through effective coaching.
• Open the facility each morning and ensure all systems-including phones, servers, and lobby electronics-are operational.
• Support customer service by managing call handling, forwarding, and maintaining well-organized, stocked public areas.
• Establish and enforce inter-office organization and cleanliness standards; verify completion of daily closing routines.
• Monitor office supply inventory to maintain appropriate stock levels.
• Conduct reviews and analyses of special projects, keep management informed, and identify trends for actionable recommendations.
• Distribute training materials, circulate policy and SOP revisions, and confirm timely completion of employee timecards.
• Collaborate with staff to sustain facility cleanliness across all areas including lobby, exterior, workspaces, and walkways.
• Maintain consistent communication with all departments to verify task completion.
• Fulfill all reasonable assignments as delegated.
• Partner with Human Resources to update office policies when necessary.
  
  

Education & Experience

• High school diploma or equivalent required; a bachelor's degree in business or a related field is preferred but not mandatory.
• Technical background desired but not essential; enthusiasm for learning about environmental technology and its applications is valued.
• Managerial experience is a prerequisite.
• Previous experience as an office manager or similar role preferred.
• Familiarity with Microsoft Office products (Outlook, Word, Excel) and office equipment.
• Preferred skills and experience in environmental technology and/or small electronics.
  
  

Compensation

• $70,000 annual salary. 401k plan, medical, dental & vision benefits as well as free group life insurance