What are the responsibilities and job description for the Collector I position at U.S. Eagle Federal Credit Union?
U.S. Eagle Federal Credit Union is a local not-for-profit, very for-people place. We are a place that quietly does the right thing in a world that can't stop talking about doing just that. At U.S. Eagle, you can make a big impact and help us create a world where people matter more than profit. The Collector I preserves the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.
Essential Functions & Responsibilities:
- Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
- Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
- Maintains accurate files and reports on all collections activity.
- Testifies at legal proceedings as required.
- Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
- Performs other job-related duties as assigned.
Experience: One year to three years of similar or related experience. Good listening and telephone skills required. Exceptional written and verbal communication skills are essential. Working knowledge of MS Office Suite.
Education: A high school education or GED.
Hours/days required for this position: Monday - Friday, 8:30 am - 5:30 pm; Saturday rotation, 9:00 am - 4:00 pm with a day off during the week.