Probation Support Technician I

About the Position

Probation Support Technicians I provide specialized technical and administrative support to probation/pretrial services officers in a wide range of areas, including compiling information for investigations, conducting data entry, preparing drafts of reports and correspondence, coordinating with collateral agencies, and performing similar duties as assigned in accordance with approved internal procedures and policies.

Representative Duties

• Organizes and prepares new criminal case documents for officers’ use in accordance with established case management procedures. Enters criminal case file information and statistical data into automated databases.
• Ensures case files are updated for investigation and supervision units at the direction of officer or supervisor in accordance with established policies and practices. Maintains accuracy of case records from case opening until disposition. Transfers case files to and receives case files from other districts.
• Prepares routine correspondence, including but not limited to form letters, notices, reports, and associated correspondence using templates and forms. Maintains correspondence control records and track correspondence through internal databases. Edit and proofread documents and reports developed by officers. As required, updates chronological entries.
• Responds to officer-related inquires and requests via the court unit’s ticketing system.
• Assist with administration of the Law Enforcement Notification System (LENS) including processing searches and notifications.
• Tracks and monitor Bureau of Prison (BOP) release reports to ensure all persons under supervision have reported for supervision/probation.
• Assists probation/pretrial services officers in conducting limited scope criminal history database inquiries and compiling limited scope criminal history/profiles. Submits collateral record inquiries. Assists in record collection as needed.
• Assists officers in routing outgoing correspondence to outside agencies as needed.
• Assists officers in obtaining verifiable and supportable documentation for case management of individuals to be released from prison or on supervision.
• Assists with general office coverage duties such as, but not limited to, reception duties, and general clerical work. Receives, prioritizes, and route incoming and outgoing mail and materials from within the Court and from outside agencies to the appropriate individuals within the office.
• Electronically file reports with the U.S. District Court via the Court’s case management system (CM-ECF) and submits appropriate documents to the Bureau of Prisons and United States Sentencing Commission.
• Maintains, updates, and tracks paper and electronic files including making copies, delivering documents to staff, scanning documents, filing, and locating files and documents.
• Performs additional duties as assigned.

Qualifications

Minimum Required Education and/or Experience –

• High school diploma or equivalent is required along with two years’ general clerical experience. Education above the high school level may be substituted for required general experience based on one academic year (30 semester or 45 quarter hours of undergraduate study) equals one year of general experience.

Selective Factors

• Skill in use of automated equipment including mobile devices, word processing, spreadsheets, database applications, and various other types of software.
• Ability to organize and prioritize duties as assigned.
• Ability to work under pressure and with short deadlines while maintaining a positive and professional demeanor.
• Ability to exercise discretion and sound judgment, maintain confidentiality, foster high ethical standards, and demonstrate integrity in meeting the district’s vision, mission, and goals.
• Ability to interact and communicate effectively (orally and in writing) with the Court, attorneys, treatment providers, co-workers, people of diverse backgrounds, and others.

Preferred Skills

• Associate degree or higher from an accredited college or university in a field of academic study, such as criminal justice, criminology, psychology, sociology, human relations, or business or public administration.
• Current or prior experience in a legal, human services, and/or community corrections setting performing similar duties.
• General knowledge of the criminal justice system and legal terminology.

Background Investigation

As a condition of employment, a criminal background check will be completed. Employment may be denied if the background investigation reveals factors that compromise security or lead the investigator to determine that the applicant’s background characteristics may conflict with the Judicial Code of Conduct for employees.

Benefits

Employees of the U.S. Probation Office are eligible to receive benefits which include participation in the Federal Employees Retirement System, Thrift Savings Plan, choice of a health benefit plan, life insurance, optional long-term care and long-term disability, optional vision, optional dental, annual/sick leave, federal holidays, and periodic salary increases. This position is subject to mandatory Electronic Funds Transfer for payment of net pay.

How to Apply

Applicants who meet all qualifications must submit the following items in PDF format online at: https://www.pawp.uscourts.gov/careers

Please reference position #25-08

• Letter of interest, which includes a narrative statement that addresses your qualifications, skills, and relevant experience;
• Detailed resume including education, previous employment, and salary history; and
• Application for Judicial Employment (AO-78)

Application forms are available on the Probation and Pretrial Services Office for the United States District Court for the Western District of Pennsylvania website at https://www.pawp.uscourts.gov/careers in a fillable format. Please type or print all information, sign, and date forms where indicated. Incomplete packets may not be considered.Verification of employment, education, and reference checks will be made prior to any offer of employment.

Disclosures

• Applicants must be a United States Citizens or eligible to work in the United States.
• U.S. Probation reserves the right to modify the conditions of this job announcement or withdraw the announcement. If a subsequent vacancy of the same position type becomes available within a reasonable time of the original announcement, the U.S. Probation & Pretrial Services Office may elect to select a current candidate from the original qualified applicant pool.
• Qualified applicants selected may be administered to a written or skills specific test to gauge proficiency level.
• Reimbursement for travel and expenses is not authorized.
• A valid driver’s license is required.
• The announcement may result in one or more selectees.
• This office may contact references and former employers.
• Subject to Electronic Funds Transfer (EFT) of salary payment.
• This Court is an Equal Opportunity Employer
• Only the most qualified individuals will be invited for a personal interview.
• No phone calls please. Due to the expected high volume of applications, U.S. Probation cannot respond to inquiries.

Job Type: Full-time

Pay: $39,958.00 - $64,962.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Loan forgiveness
• Military leave
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance
• Wellness program

Work Location: Hybrid remote in Erie, PA 16501

Salary : $39,958 - $64,962