Supervisory Program Analyst (Informatics)

Summary

The incumbent serves as a Supervisory Program Analyst (Health Informatics) located at the medical centers - in the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). This position is responsible for management - assessment - design - integration - modification - & analysis of programs & processes related to the field of health informatics with the goal of improving patient care - population health - reducing costs & waste - & improving the staff experience across VA.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 05/13/2026. Time-In-Grade Requirement: There is no requirement for Time-in-Grade as this is a Hybrid Title 38 position. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Qualifying specialized experience includes determining organizational unit goals and objectives in a constantly changing and developing health care field; independently performing a full range of data analysis - to include collecting - evaluating - and synthesizing of data; preparing briefing documents and making presentations to senior managers; assists with estimating program budgets - reviewing contractor and health informatics work plans - and progress report development; and experienced knowledge and use of national database architecture and file structure - analytical techniques - and clinical applications development techniques. You will be rated on the following Competencies for this position: Administration and Management Education and Training Health Informatics Technology Management Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is usually sedentary - but it requires periods of walking - standing - bending - or climbing - and employees may carry light items such as books - instruments - laptops - and other similar materials. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• Duties include - but may not be limited to the following: Supervises a staff of Informatics employees to accomplish the work of the health informatics office
• Exercises supervisory authorities and responsibilities involving work assignments and reviews - approves - or rejects daily and long-range work requirements
• Supervises - plans - and directs overall personnel management activities
• Serves as liaison between clinical staff and technical staff and manages all administrative aspects of their programs and projects
• Develops targeted - mission-aligned - program goals and objectives that are clearly defined - specific - measurable - attainable - relevant - and timely
• Develops and implements policies - procedures - and organizational tools to ensure program success
• Cultivates and maintains effective relationships with key partners and stakeholders that impact informatics from the central office level - through the facility level
• Cultivates a healthy working relationship between the Offices of Information and Technology (OIT) and Health Informatics - allowing for routine dialog to enable the sustainment and optimization of our health information technology (IT) solutions and workflows - for the benefit of all staff and Veterans
• Cultivates a healthy collaboration between enterprise and facility level clinical / biomedical engineering staff and health informatics - ensuring that patient care technology is effectively and efficiently integrated into the clinical process
• This role combines clinical - administrative - and technical knowledge that involve multiple specialized areas of a complex nature to develop - manage - maintain - and lead major health informatics initiatives and projects of a broad scope
• Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR) to deliver quality care by developing - implementing - monitoring - maintaining - and optimizing informatics tools and access to them
• Ensures clinical input in the development and management of the (VHA) business architecture - which structures and communicates the VHA healthcare business - and includes descriptions of business behaviors - functionality - processes - and the flow of information that is required to achieve VHA's mission
• Ensures the VHA EHR and other clinical and business systems operate in a way that improves patient care - ensures patient safety - and meets the needs of providers
• Evaluates - documents - analyzes - prioritizes - and recognizes requirements for the improvement of the EHR and other systems in collaboration with the end-user
• Uses communication - education - and leadership to support comprehension of and adaptation to organizational updates
• Develops educational handouts - administers computer-based learning modules and other training vehicles - and provides formal and informal in-services to facility staff on the various software packages utilized at their facility
• Performs other duties as assigned
• Work Schedule: 7:30 am to 4:00 pm or 8:00 am to 4:30 pm Central Standard Time Telework: This position may be authorized for telework
• Telework eligibility will be discussed during the interview process
• Virtual: This is not a virtual position
• Position Description/PD#: Supervisory Program Analyst (Informatics)/PD99392S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized