What are the responsibilities and job description for the Supervisory Mobility Transportation Specialist position at U.S. Department of Veterans Affairs?
Summary
The Supervisory Transportation Mobility Specialist will manage the Veterans Transportation Service and the Beneficiary Travel Program at the Lebanon VA Medical Center. The position manages the facility transportation to Veterans that require assistance traveling to and from VA health care facilities and non-VA health care appointments with the medical center's catchment area.
Qualifications
To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 09/25/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirements Education Undergraduate and Graduate Education: Major study -- accounting - business administration - business or commercial law - commerce - economics - engineering - finance - industrial management - statistics - traffic management - transportation - motor mechanics - or other fields related to the position. or Experience General Experience (for GS-5 positions): Experience that provided a general knowledge and under-standing of traffic or transportation programs or operations. Specialized Experience (for positions above GS-5): Experience that demonstrated a knowledge of the transportation function(s) of the position to be filled. GS-11 Requirements Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service that has given the applicant the particular knowledge - skills and abilities required to successfully perform the duties of a Supervisory Mobility Transportation Specialist - Mobility Manager - experience that demonstrated a knowledge of the transportation function(s) of the position and that is typically in or related to the work of the position to be filled. Specialized experience includes: managing a transportation program within a medical facility; managing program activities such as patient transport - ambulance claims - and common carrier transportation; planning and directing administrative activities within a transportation system; analyzing and evaluating information pertinent to the efficient and effective operation of a transportation program (such as review of outpatient data relative to no-show rates - cancellation rates - patient waiting times - appointment delays - beneficiary travel expenditures - etc.); and providing leadership/supervision - instruction/counsel to employees. NOTE: Experience must be fully documented on your resume and must include job title - duties - month and year start/end dates AND hours worked per week. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. - if related - with a major study in accounting - business administration - business or commercial law - commerce - economics - engineering - finance - industrial management - statistics - traffic management - transportation - motor mechanics - or other fields related to the Supervisory Mobility Transportation Specialist - Mobility Manager position. Such education must demonstrate the knowledge - skills - and abilities necessary to do the work of the position. OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and successfully completed graduate level education (beyond the second year)l. The education portion must include graduate courses that demonstrate the knowledge - skills - and abilities necessary to do to the work of the position such as accounting - business administration - business or commercial law - commerce - economics - engineering - finance - industrial management - statistics - traffic management - transportation - motor mechanics - or other fields related to the Supervisory Mobility Transportation Specialist position-Mobility Manager Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.Physical Requirements: The work is primarily sedentary - although some slight physical effort may be required. Travel will be required on a periodic basis. Work is typically performed in an adequately lighted and climate-controlled office within a VA Medical Center. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Supervisory Situational Judgment Test. Applicants will be required to complete a Supervisory Situational Judgment Test (SSJT) as part of the assessment process for this position. The SSJT evaluates judgment and decision-making skills that align with relevant competencies - organizational values - and best practices. Assessment results may be used as part of the evaluation - ranking and referral process. This is not a timed test - however - the assessment is expected to take approximately 45 minutes or less to complete. The assessment for this application does not include a cut score for a minimum level of required proficiency in these critical general competencies. However - you must answer each item in the assessment.
Duties
The Supervisory Transportation Mobility Specialist will manage the Veterans Transportation Service and the Beneficiary Travel Program at the Lebanon VA Medical Center. The position manages the facility transportation to Veterans that require assistance traveling to and from VA health care facilities and non-VA health care appointments with the medical center's catchment area.
Qualifications
To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 09/25/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirements Education Undergraduate and Graduate Education: Major study -- accounting - business administration - business or commercial law - commerce - economics - engineering - finance - industrial management - statistics - traffic management - transportation - motor mechanics - or other fields related to the position. or Experience General Experience (for GS-5 positions): Experience that provided a general knowledge and under-standing of traffic or transportation programs or operations. Specialized Experience (for positions above GS-5): Experience that demonstrated a knowledge of the transportation function(s) of the position to be filled. GS-11 Requirements Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service that has given the applicant the particular knowledge - skills and abilities required to successfully perform the duties of a Supervisory Mobility Transportation Specialist - Mobility Manager - experience that demonstrated a knowledge of the transportation function(s) of the position and that is typically in or related to the work of the position to be filled. Specialized experience includes: managing a transportation program within a medical facility; managing program activities such as patient transport - ambulance claims - and common carrier transportation; planning and directing administrative activities within a transportation system; analyzing and evaluating information pertinent to the efficient and effective operation of a transportation program (such as review of outpatient data relative to no-show rates - cancellation rates - patient waiting times - appointment delays - beneficiary travel expenditures - etc.); and providing leadership/supervision - instruction/counsel to employees. NOTE: Experience must be fully documented on your resume and must include job title - duties - month and year start/end dates AND hours worked per week. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. - if related - with a major study in accounting - business administration - business or commercial law - commerce - economics - engineering - finance - industrial management - statistics - traffic management - transportation - motor mechanics - or other fields related to the Supervisory Mobility Transportation Specialist - Mobility Manager position. Such education must demonstrate the knowledge - skills - and abilities necessary to do the work of the position. OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and successfully completed graduate level education (beyond the second year)l. The education portion must include graduate courses that demonstrate the knowledge - skills - and abilities necessary to do to the work of the position such as accounting - business administration - business or commercial law - commerce - economics - engineering - finance - industrial management - statistics - traffic management - transportation - motor mechanics - or other fields related to the Supervisory Mobility Transportation Specialist position-Mobility Manager Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.Physical Requirements: The work is primarily sedentary - although some slight physical effort may be required. Travel will be required on a periodic basis. Work is typically performed in an adequately lighted and climate-controlled office within a VA Medical Center. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Supervisory Situational Judgment Test. Applicants will be required to complete a Supervisory Situational Judgment Test (SSJT) as part of the assessment process for this position. The SSJT evaluates judgment and decision-making skills that align with relevant competencies - organizational values - and best practices. Assessment results may be used as part of the evaluation - ranking and referral process. This is not a timed test - however - the assessment is expected to take approximately 45 minutes or less to complete. The assessment for this application does not include a cut score for a minimum level of required proficiency in these critical general competencies. However - you must answer each item in the assessment.
Duties
- Provides personnel management and administrative support for the Veteran Transportation Program
- Manages the Medical Center transportation budget - analyzes organizational budgets - and provides advice and recommendations to Medical Center Associate Director Maximizes the potential of the Veterans Transportation Program to improve Beneficiary Travel - reduction of Missed Opportunities (no-shows and cancellations by patient) and Medical Center operations
- The incumbent documents quality assurance issues pertaining to VTP and participates in national - CBO VTP Program initiatives and pilots - and provides follow-up action regarding any problems pertaining to the quality assurance issues in the Veteran Transportation Program
- Work Schedule: Monday - Friday 8:00am - 4:30pm Telework: Not availableVirtual: This is not a virtual position
- Position Description/PD#: Supervisory Mobility Transportation Specialist Financial Disclosure Report: Not required
Salary : $76,190 - $99,053