Program Support Assistant Social Work

Summary

Exciting Opportunity! The position is located in the Department of Veteran Affairs (VA) - Veterans Health Administration (VHA) - Mid Atlantic Health Care Network (VISN 6) - Salem VA Medical Center (VAMC) - in the Social Work Service Line. This position provides first line technical and administrative support to the Housing - Urban Development - Veterans Affairs Supportive Housing (HUD-VASH) Program - SUD/Contract housing and Healthcare for Homeless Veterans (HCHV) Program.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 06/01/2026. You may qualify based on your experience as described below: GS-07 Specialized Experience: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge - skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position - and that is typically in or related to the work of the position to be filled - in the normal line of progression for the occupation in the organization. Specialized experience includes: experience where you were responsible for providing administrative support functions within a healthcare facility; experienced with procurement processes necessary to obtain goods and services for an office; performing automation duties using such software applications such as word processing - spreadsheet - electronic mail - desktop publishing - calendar - database and/or graphics; assisting in the formulation and execution of budget estimates to include updating budget spreadsheets which are used in briefings; collecting - compiling and tracking data and information; and researching reference materials - regulations - and standards to identify appropriate action necessary to correct problems or issues. NOTE: Experience must be fully documented on your resume and must include job title - duties - month and year start/end dates AND hours worked per week. There is no educational substitution for the GS-07 level. Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• The Program Support Assistant is to perform administrative - analytical - planning - and evaluation work in support of the Social Work Service Line and Master of Social Work (MSW) training program
• This position assists the Social Work Service Line Chief and the Administrative Officer in providing administrative support for Social Work Service and is responsible for providing administrative and technical program support to the Social Work Service MSW field placements
• Duties listed below but not limited to: Performs assigned duties in a manner that promotes quality care - outstanding customer service - and the maintenance of an environment committed to serving Veterans - their families - and internal and external stakeholders
• Responsible for providing exceptional personal contacts with Veterans and their families - community partners - referral sources - Public Housing Authorities (PHAs) - the general community and other VA program staff - either in person or by telephone
• Actively supports the team concept and functions as a team player - working collaboratively across the different services lines and five Community Based Outpatient Clinics (CBOCs) to accomplish the mission of the facility and the Social Work Service Line
• Contributes to team initiatives and continuously strives to improve the effectiveness of the team
• Work Schedule: Monday - Friday - 7:45am - 4:30pm Compressed/Flexible: May be authorized based on supervisory discretion
• Virtual: This is not a virtual position
• Position Description/PD#: Program Support Assistant Social Work/PD021310 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Physical Requirements: The work is primarily sedentary - but involves walking - standing - minor lifting of office equipment and supplies and may require stair climbing
• Occasionally - the incumbent may be required to assist in moving portable tables - chairs - or audio-visual equipment for use by the Service.