What are the responsibilities and job description for the Health Aid position at U.S. Department of Veterans Affairs?
Summary
The Health Aide (Escort) is assigned to the Transport Office in the Center for Development and Civic Engagement (formerly Voluntary Service - provides patient transportation and care within the VA Salt Lake City Health Care System (VASLCHCS).
Duties
The Health Aide (Escort) is assigned to the Transport Office in the Center for Development and Civic Engagement (formerly Voluntary Service - provides patient transportation and care within the VA Salt Lake City Health Care System (VASLCHCS).
Duties
- Duties include but are not limited to the following: Transports adult and geriatric patients to and from units - clinics - and facilities within VASLCHCS and the local community for treatment if a licensed practical nurse (LPN) is not required
- Ensures that the equipment (wheelchairs - beds - gurneys are the appropriate size for the patient being transported
- Observes the IV's during transport to ensure that they are still connected properly
- Ensures that the patient is properly covered at all times during transport to ensure modesty
- Stays with the inpatients in the waiting areas until a provider or nurse comes to get them for their procedure
- If during transport he/she notices that the patient's colostomy bag is full - he/she notifies the nursing staff
- Carefully observes patients who are on IV's or oxygen and reports it to the Registered Nurse at destination
- Recognizes emergency situations (i.e. - codes - disasters - fire and safety issues) and takes appropriate and immediate action
- Transports patients with severe physical and emotional conditions from psychiatric units to scheduled appointments with medical - surgical - and physical treatment and returns them to their respective ward
- Ensures encounters with all levels of physical and emotional patients and families are handled in a courteous and tactful manner and any customer service compliant is easily resolved
- Carefully observes patients during transport for signs of distress
- Provides transport assistance to outpatients arriving at the medical center for treatment
- Transport deceased veterans from wards/units to the morgue or chapel in special covered gurney
- If the family members want to spend time with the deceased veteran prior to going to the Morgue then the incumbent will transport them to the Chapel at the request of Decedent Affairs
- Demonstrates a courteous - caring - and respectful manner in all interactions
- Interacts appropriately with adult and geriatric patients
- Remains calm during stressful situations
- Utilizes proper channels of communication - i.e. - follows chain of command
- Other duties as assigned
- Work Schedule: Monday - Friday - 8:00am - 4:30pm Position Description Title/PD#: Health Aid/PD07041A Physical Requirements: On a daily basis the position requires lifting - standing - pushing - walking - bending - stooping - and transferring as part of patient care administration
- He/she must be emotionally stable and able to adjust to different types of personalities/behaviors using cheerfulness - compassion - courtesy - and empathy
- He/she must be quick and dependable in taking emergency action.
Salary : $36,049 - $46,868