Administrative Officer

Summary

The primary responsibility of the Administrative Officer (AO) is to perform direct assistance to the Chief - Community Care Service. This involves accomplishing a wide range of administrative functions including position - labor - and suspense request management; committee and workgroup facilitation - department-level policy development and maintenance - as well as program administration - compliance - and oversight; in addition to data analysis - budget - and fiscal management.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/26/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07 level. For a GS-11 position you must have served 52 weeks at the GS-09 level. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: **GS-09 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: applying analytical and evaluative techniques to the identification - consideration - and resolution of issues or problems of a procedural or factual nature; interpreting and applying knowledge of health care systems operations - rules - regulations - and guidelines; facilitating committee meetings - including preparing agendas and minutes. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have: ~Master's or equivalent graduate degree or ~Two full years of progressively higher level graduate education leading to such a degree or ~LL.B. or J.D. - if related You must attach a copy of your transcripts. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. **GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: managing suspense requests; performing data analysis - budget - and/or fiscal management activities; performing position management - labor relations - and/or other HR-related functions. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have: ~Ph. D. or equivalent doctoral degree or ~ Three full years of progressively higher-level graduate education leading to such a degree or ~LL.M You must attach a copy of your transcripts. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. You will be rated on the following Competencies for this position: Administration and Management Attention to Detail Decision Making Financial Management Flexibility Human Capital Management Integrity/Honesty Interpersonal Skills Learning Organizational Performance Analysis Reading Comprehension Reasoning Self-Management Teamwork Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary - although there may be some physical effort required through the use of computers or transporting documents - presentations and pamphlets to outreach events. Incumbent may be susceptible to eyestrain from working long hours on the computer. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• Major duties include but are not limited to: Administrative Management: The incumbent serves as the Administrative Officer to the Chief - Community Care Service by assisting in all administrative functions for the service
• This position requires high level administrative - analytical - evaluative - organizational - fiscal - and interpersonal skills
• He/she acts as the liaison between the Chief - Community Care Service and subordinates - Chiefs of other services - and other VISN and VHA facilities in administrative matters
• The incumbent manages and coordinates all administrative aspects of Community Care Service
• He/she develops long and short-range plans for the Service by coordinating administration needs
• The incumbent collaborates with the Chief of the Service and the section supervisors to ensure integrated goals and priorities for the service are met
• The incumbent is knowledgeable of overall Community Care Service - health care system - VISN - and VHA goals - mission - and priorities to assure a positive impact on programs and resources
• Program Administration: The incumbent plays a vital role in developing and coordinating internal review systems to assure that both clinical and administrative activities follow agency - accrediting - and regulatory requirements
• He/she provides for full administration of reporting - evaluation - and program requirements associated with the accreditation of the organization
• Establishes procedures to meet unusual or unique standards assuring services provided meet nationally accepted standards and are maximally cost effective
• Employs updated mechanisms proven to be effective in the provision of service
• Assures all standards of regulatory and accrediting agencies are continuously met in full
• Coordinates the preparation and submission of recurring monthly - quarterly and annual reports - management briefings - summaries - and a wide variety of non-recurring reports
• Incumbent participates in all system reviews both internal and external and makes suggestions on ways to improve overall management for the division
• The employee prepares all necessary documentation for accreditation process
• Data Analysis and Information Management : The incumbent is responsible for the provision of specialized data support and guidance for healthcare system strategic planning - performance improvement - and operations
• This position provides oversight and leadership for the implementation - spread - and sustainability of data-based decision making within Community Care Service and - at times - across the healthcare system
• Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory - qualification - and performance requirements are met
• Selection at a lower grade level does not guarantee promotion to the full performance level
• Work Schedule: Monday - Friday - 7:30am - 4:00pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service - increase worker productivity - and better prepare the agency to operate during emergencies
• This position may be authorized for telework
• Telework eligibility will be discussed during the interview process
• Virtual: This is not a virtual position
• Position Description/PD#: Administrative Officer/PD03140O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized