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Probation Support Technician

U.S. Courts
Albuquerque, NM Full Time
POSTED ON 9/4/2026
AVAILABLE BEFORE 11/2/2026

Summary

Probation Support Technicians work directly with United States Probation Officers in the Pretrial and Post-conviction units.

Learn more about this agency


This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

REPRESENTATIVE DUTIES:

  • Assists in performing investigations of all types for the office and other districts. Researches, retrieves and verifies addresses, collateral requests, employment, education, treatment, credit reports and social history information.
  • Receives and transfers files from other districts.
  • Retrieves and verifies criminal history information.
  • Enters data and uploads documents in probation/pretrial automated case tracking system (PACTS).
  • Assists in completing pretrial collateral investigations.
  • Processes incoming and outgoing correspondence.
  • Answers and screens phone calls.
  • Performs other duties as assigned.


Requirements

Conditions of employment

Incumbent must clear a federal background investigation and financial check. Financial and background check outcomes must be favorable. Financial rating must be in good standing, devoid of late payments, bankruptcies and collections.

Qualifications

REQUIRED QUALIFICATIONS:

High school graduate or equivalent plus general experience in clerical, office, or other work that indicates the possession of, or the ability to acquire, the knowledge and skills needed to successfully perform the duties of this position. College education of at least 2 semesters may substitute for general experience.

The successful applicant must:
Possess good multi-tasking skills and have strong interpersonal/verbal communication skills, be a team-player and flexible in a changing environment, possess strong computer skills, utilizing word processing and database applications, maintain confidentiality, and practice good work ethics.

Only the most qualified applicants in good standing will be considered for the position.

Education

High school graduate or equivalent.

Additional information

  • The Court reserves the right to modify the conditions of this job announcement or to withdraw the job announcement, either of which may occur without any prior written notice.
  • This job announcement may involve filling more than one position described herein.
  • If a subsequent vacancy of the same position becomes available within 90 days of the vacancy close date or date filled (whichever is the most recent), the Chief United States Probation Officer has the discretion to select a candidate from the original qualified applicant pool.
  • This position may also be assigned to a different unit other than the one posted, dependent upon the needs of the District.
  • Travel and relocation expenses will not be paid.
The U. S. Probation and Pretrial Services Office for the District of New Mexico is an Equal Opportunity Employer.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

  • Paid Annual Leave
  • Paid Sick Leave
  • Paid Federal Holidays
  • Paid Parental Leave after one year of full-time employment
  • Pre-tax benefit programs
  • Health Insurance
  • Vision/Dental Insurance
  • Group Life insurance
  • Long-Term Care Insurance
  • Defined contribution retirement benefits (FERS)
  • Thrift Savings Plan (TSP)- 401 (k)-styled program with up to 5% match
  • Transit subsidy
  • Credit for prior Federal Government service
  • Mandatory electronic deposit of salary payment

Review our benefits


How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Number of years and type of experience.


Required Documents

  • Letter of Interest
  • Chronological Resume
  • Copy of high school diploma/GED or Official College Transcripts
  • Copy of two most recent performance evaluations.
  • AO 78, Application for Federal Judicial Branch Employment found at: https://www.nmpp.uscourts.gov/career-opportunities
See 'How to Apply' for instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


How to Apply

To be considered for this position, qualified applicants must submit a complete application packet which includes:

  • Letter of Interest
  • Chronological Resume
  • Copy of high school diploma/GED or Official College Transcripts
  • Copy of two most recent performance evaluations.
  • AO 78, Application for Federal Judicial Branch Employment found at: https://www.nmpp.uscourts.gov/career-opportunities

Any incomplete packet will result in disqualification. All application packets must be emailed in ONE PDF document only and sent to: uspojobs@nmp.uscourts.gov.

Ron Travers
Chief U.S. Probation Officer
333 Lomas Blvd. NW, Suite 170
Albuquerque, New Mexico 87102
Attn: Victoria Hilton-Eckhart
Human Resources Specialist


Agency contact information

Human Resources Manager
Email
uspojobs@nmp.uscourts.gov
Address
US Probation and Pretrial Services, District of New Mexico
333 Lomas Blvd, NW
Ste 170
Albuquerque, NM 87102
US

Next steps

Only the most qualified applicants in good standing will be considered for the position. Financial and background check outcomes must be favorable. Financial rating must be in good standing, devoid of late payments, bankruptcies and collections.


Overview

Accepting applications
Posted this month · Apply by 06/07/27
Due by 11:59 p.m. ET on June 7, 2027
Location
Few vacancies in the following locations:
Albuquerque, NM
Las Cruces, NM
No matching locations found.
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$36,323 - $41,178 per year
Pay scale & grade
CL 22
Promotion potential
23 - Non-Competitive Promotion to CL 23 after 1-year.
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
  • 0007 Correctional Officer
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26-15
Control number
873426400

Salary : $36,323 - $41,178

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