Office Coordinator

U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at www.refugees.org. 

OVERVIEW

The Office Coordinator will work with the Field Office Director and Leadership to ensure efficient office operations. This may include various administrative tasks, as well as assisting clients and visitors. The successful candidate must be committed to immigration and human rights issues and be able to conduct advocacy, education, and other outreach activities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee maintenance and the general upkeep of the office
• Serve as main point of contact with the property manager and landlord (handling parking, recycling, and other related needs)
• Submit work orders and schedule repairs for general office space and equipment
• Monitor inventory and order supplies for office, break room, as needed, clients served by the office
• Plan and coordinate events, conferences, parties, or gatherings
• Manage schedules for conference, classroom, and community spaces
• Assist with shipping and receiving logistics, including incoming mail and package deliveries
• Answer phone calls and / or emails as well as directing them to relevant staff
• Greet clients and visitors to the office, ensuring guests are comfortable and are connected with the right team members
• Assist with file maintenance including update and organization of case management tracking systems, reporting databases, and physical files (and must maintain confidentiality of information)
• Assist with grants preparation documents
• Work with Program Managers, as needed, to support with / provide direct client services
• Perform other duties as assigned by supervisor

All of the above duties and responsibilities are essential job functions. All job duties indicated are not be considered an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s). 

REQUIREMENTS

• Dedication to human rights of refugees, immigrants, asylum seekers, and displaced people
• High School Diploma or GED at a minimum
• Proficient in Microsoft 365 (Outlook, Word, Excel, SharePoint), Adobe Acrobat, and database programs
• Excellent written, oral, and speaking communication skills in English, along with the ability to type at 40 words per minute
• Excellent time-management and organizational skills and ability to prioritize assignments and meet goals and deadlines in fast-paced environment
• Ability to work collaboratively as a team member and independently with a high-level of self-motivation (with a proactive approach to assignments, to address needs when noticed or received)
• Ability to organize, prioritize, and accomplish work assignments
• Attention to detail and quality of work outputs
• Ability to establish and maintain professional relationships with providers, vendors, and clients of diverse backgrounds
• Positive attitude, can-do approach, and pleasant, diplomatic manner
• Valid driver's license, insurance, clean driving record and personal transportation

PHYSICAL DEMANDS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the applicant to be considered.

• Use of manual dexterity, tactile, visual, and audio acuity
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying

ADDITIONAL NOTES

• Please submit a resume with your online application
• References will be required before or at time of the final interview
• No telephone calls please – the position will remain open until filled
• Work Location: In-person

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.