Workforce Capacity Forecasting Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a highly analytical and detail-oriented Workforce Capacity Forecasting Analyst to join our team. This role is responsible for developing and maintaining forecasting models that support workforce planning and resource optimization. The ideal candidate will have strong technical skills, experience in workforce analytics, and the ability to communicate insights effectively to business leaders.

Responsibilities:

• Develop and maintain statistical forecasting models to support workforce capacity planning.
• Create and manage dashboards using Power BI to visualize workforce metrics and trends.
• Perform advanced data analysis using Excel, including macros and pivot tables.
• Utilize SQL to query and manipulate data for reporting and modeling purposes.
• Conduct time series analysis to identify patterns and inform resource planning.
• Collaborate with business leaders to present capacity plans and recommendations.
• Build and refine workforce analytics frameworks to support strategic decision-making.
• Model resource optimization scenarios to improve operational efficiency.
• Manage stakeholder relationships at the AVP level and ensure alignment with business goals.
  
  
  

Required Skills/Experience:

• Bachelor's degree in a related field, or equivalent work experience
• Four to five years of statistical and/or data analytics experience
• Capacity planning or demand forecasting
• Workforce analytics and metrics development
• Resource optimization modeling
• Time series analysis
• Power BI development and dashboard creation
• Statistical forecasting and predictive modeling
• Advanced Excel functions (macros, pivot tables)
• SQL and data querying experience
• Experience presenting to executive/business leaders
• Stakeholder management at AVP level
• Strong communication skills, especially when presenting capacity plans to business lines
• Detail-oriented with a strong analytical mindset
• Self-starter who can work independently
• Comfortable working with ambiguity in data
  
  
  

Preferred skill/experience:

• Python or R for statistical analysis
• Experience with workforce management systems
• Understanding of business operations
  
  
  

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days at one of the following locations: Atlanta, GA, Gresham, OR, Cincinnati, OH, or Saint Paul, MN.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  
  
  

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.