What are the responsibilities and job description for the Small Business Sales Manager - Relationship Manager - West Region position at U.S. Bank National Association?
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
In this role, you will coach and develop a high-performing team focused on acquiring new business, deepening existing relationships, and delivering comprehensive financial solutions that help clients achieve their goals. You will drive sales performance, ensure strong risk and credit management practices, and foster a culture of client-centricity, accountability, inclusion, and responsible growth.
The ideal candidate is an experienced sales leader with strong business acumen, proven success managing consultative sales teams, and the ability to balance revenue growth with sound risk management and exceptional client experiences.
What you'll do
Lead, coach, and develop a team of Small Business Relationship Managers to achieve annual goals related to revenue growth, loan production, deposits, and overall relationship value.
Create a high-performance culture focused on client acquisition, portfolio growth, relationship deepening, and consultative sales excellence.
Provide ongoing coaching, performance management, and developmental guidance to support individual and team success.
Partner with team members on business development activities, client strategies, and complex relationship opportunities.
Monitor team performance, pipeline activity, portfolio quality, and production results; identify opportunities and implement action plans to drive performance.
Ensure effective execution of sales strategies, prospecting routines, and portfolio management practices.
Collaborate with underwriting, portfolio management, credit partners, and other business lines to support strong client outcomes and responsible growth.
Reinforce sound credit practices and portfolio management standards while maintaining a balanced focus on risk, compliance, and revenue generation.
Foster strong partnerships across the organization to deliver integrated solutions and seamless client experiences.
Support recruiting, onboarding, and talent development efforts to build a diverse, high-performing team.
Build and maintain relationships with community organizations, centers of influence, and business partners to support market growth and increase visibility of U.S. Bank within the communities we serve.
Lead through change by promoting innovation, leveraging digital tools, and helping the team adapt to evolving client and business needs.
What you’ll bring
Proven success leading high-performing sales teams and driving business growth through coaching, accountability, and talent development.
Strong consultative sales, relationship management, and business development expertise.
Solid understanding of small business banking, including financial analysis, credit, lending, and portfolio management.
Ability to balance revenue growth with sound risk management and regulatory compliance.
Typically a bachelor's degree or equivalent work experience, and typically five or more years of relevant banking and sales leadership experience.
Role expectations and requirements
This role actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security, suspicious activity reporting requirements, policies, and procedures.
Actively participates in required corporate and business line training and ensures team adherence to applicable policies, procedures, and regulatory requirements.
Promotes responsible banking practices and reinforces a strong risk and compliance culture.
May perform other duties as assigned.
Compensation
Total compensation includes base compensation in addition to eligibility for incentives based on the employee’s production under the applicable incentive plan.
Travel / field activity
Outside prospecting and sales activities in assigned territory 50-70% of the time.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $134,280.00 - 164,120.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Salary : $126,820 - $149,200